Reviews (9,602)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.
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I had some questions because I wasn't clear which option had the specifics I needed, the AGENT Connie Jin took care of that and was able to make me clear within a few minutes which option was the one with the features I needed.
Many thanks for that
Good Customer service! Thank you Frank Shi for your patience and support.
It's a pleasure for me to use CJdropshipping. S.D
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I experienced prompt and efficient assistance from Ms. Amy during my consultation. She aided me in obtaining the necessary information for my product quickly and effectively. Her professionalism and direct approach were greatly appreciated.
31 Dec 2022
CJdropshipping has great customer support which gives me clear guidance and clears my doubts, I especially want to thank Michell Luo for being helpful and patient with me, despite my endless questions. Thank you!
3 Jan 2023
Besides, Roxane Liu also shows a thorough understanding of the system and is able to understand the problem I'm facing and give precise solutions for my issue. Even when I overlook some information and ask some stupid questions, she is still being patient and very polite with me! Thank you!
15 Jan 2023
Thanks to Bruce Lin, my issues have been solved fast. He is very helpful and friendly. He also takes initiative and gave me extra suggestions without me asking. Also, he is very patient just like other CJ consultants. I am very satisfied with his service.
23 Apr 2023
Thank you, Remi for your wonderful service and clear answer to the questions that I am asking.
Great support for my agent John. Always stays on top of things and keeps us updated with our shipments
Rebecca helped me with my first sale. She was great I rate her with 5 stars ✨️.
Thank you Rebecca
Great service from the many staff
also Miya Huang really came through with 5 star service
Thanks for the help
I am very very happy with the service I was given. The agent that I was in contact with was June. She was very helpful. I was stressing a lot about my store products needing transfers to a new supplier and she helped me a lot. She was very quick to respond, patient, and fixed my problem without any hassle. Very good service, and I will definitely keep using CJ! Thank you so much June!!! You really are amazing :)
It been an absolute pleasure to work with our Agent Fanny at CJ Dropshipping. Fanny has been very responsive and helpful. I am excited to get this going and look forward to working with Fanny on all our future orders.
Tuty & John
Vancouver BC
My Overall experience with CJ customer support is too Good. Everytime we leave a message they reply within few minutes. Aoki one of the best support member, she always available to help and resolve issue we faced, she also helps to get better prices for products! Also Rebecca Lin helps out to resolve some issues. Thanks to everyone in CJ team