CJdropshipping: Much Faster

Very helpful and practical, with Fionnula's service i could have the answer that i was seeking in the fastest way possible.

Lahne is the best of the best consultant on Cj dropshipping. No matter what request I ask he is always there to assist me quick and in his best ability. He is super friendly and funny and he always know how to put a smile on my face. I can not thank Lahne enough he has helped me so much and I wouldn't want another person to help me. Thank you Lahne!!

I want to thank Zoey, she's a reliable person to work with. She's always available and she is the key to success for any ecommerce store ;) 100% recommended.

Good Customer service, you have a direct chat with the agent. If any problem with your order the staff can help you out and tell you what to do. I was helped by William Wei, thank you very much for helping.

Good service and also realy fast response, I needed some forms that needed to be signed and they where on it the second i asked them. really Great

Great agents, quick response and helpful answers. my agent Billy Shi doing good job, thank you!

Wirklich super. Man erhält super schnelle Hilfe egal bei welchem Problem. Ich habe ein paar Produkte beim Sourcing gehabt und dort einige Rückfragen. Cheria hat mir heute sehr schnell und hervorragend geholfen.

Realy good app for Dopshipping. The agents are very professional. I like the products. The delivery is realy fast also =)

Asked Bruce Lin for help with my shopify store and he was very helpful. Communication and reply rate was really good. I recommend this app.

CJ Dropshipping, simply put, is a nightmare. I'm in the process of delistng all products on my Shopify store that I've sourced from the app and would recommend that anyone unfortunate enough to have tried to use them to do the same. Compared to AliExpress/DSer, CJ's fulfillment system is cumbersome to the point of being non-existent. You can follow all of the excessive steps needed to list a product, only to learn, after a customer has ordered one, that it never "synced," even though you did everything right. You're also likely to find, once a customer has ordered a product sourced from CJ, that they don't actually have the item available even though you sourced it from their app, and that they never bothered to notify you of that issue, even after you've paid CJ for item and assume (incorrectly) that they have started the fulfillment process. CJ's support is equally abysmal. The agents available through their chat app, though polite, seem to lack proficiency in English or sufficient familiarity with how their app works. So if you're unfortunate enough to get yourself in a chat session with them, you'll find them seemingly answering your questions in riddles or hints, not out of any intention to give you a hard time, but because that is apparently the best that they can do. If you put in the hours (or days, or years) to try to get a real answer and solution, you'll find out -- assuming you haven't already died of old age -- that more than likely there is no real solution, other than going through a cumbersome process of refunding your customer for a product they will never receive. The only possibly redeeming feature about CJ, or so I thought, is that even though their products are almost always more expensive than those found on DSer/AliExpress, that their shipping is faster. I really haven't found that to be the case simply because their system doesn't work well. I'm hoping that with this review that I can spare my fellow Shopify store owners the same grief that I've experienced with CJ. This review is not based on a try or two with the app. It's based on my giving it a real chance, along with hours and hours of time spent on their unhelpful self-help web pages, videos and chat sessions. If anyone, anywhere, anytime, recommends you try CJ Dropshipping, run as fast as you can in the opposite direction!