Reviews (9,603)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

December 21, 2020

The app is not perfect and as user-friendly compared to other platforms. But it was complemented by their superb customer support, even as a new client they won't discriminate. Special thanks to my customer relations manager Lori Wu who's been assisting me with my queries. She made the integration process much easier.

PAEGA
Philippines
About 1 year using the app
CJDropshipping replied December 22, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 28, 2020

Wonderful customer service and fast shipping. Everything is just nice. I would not hesitate to recommend.

Babyify
United States
About 1 year using the app
CJDropshipping replied November 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 10, 2021

I am using cj for a month and I am very satisfied. with their service. especially with my agent Sean Lu. The customer service is good and one thing that satisfies me more is the product inspection before the shipment because I have many bad experiences from my previous suppliers shipping bad quality products that you have no idea about. I recomend them!

Bloomgush
India
About 1 year using the app
CJDropshipping replied August 10, 2021

Thank you for your feedback! Your approval is our motivation.

February 21, 2023

I always get response to my question in 5 minutes, it is so nice because the problem I have will be solved in literally seconds. Sita Cui is the one that helps me, thank you for all the times you have helped me. 5 stars!!!

Markaj-shop.com
Netherlands
About 1 year using the app
July 28, 2021

Their Customer Service Tinkle really helpful, always get the best service experience from her Recommend this service!

Safety Home
Malaysia
About 1 year using the app
CJDropshipping replied July 28, 2021

Thank you for your feedback! Your approval is our motivation.

February 9, 2023

I was provided with an excellent service from ANGEL! She gave me very concrete and credible information significant to all of my needs. Again thanks Angel!

ROUSSAUX
Canada
About 1 year using the app
Edited April 2, 2021

Fiona Xu is an excellent agent and is really very professional.
I greatly appreciate the qualities of his work in the interest of my business.
Fiona Xu responds well to the needs of the client and finds a solution to the problems.
I am very satisfied with his work.
The director of JVS AGENCY

JEVI.SPORT
France
About 1 year using the app
CJDropshipping replied September 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 18, 2020

Great support from Hedy. I had some issue which I was unable to solve. Which was solve now.
Wonderful experience from customer support. Appreciated

Reflexdeals
India
About 1 year using the app
CJDropshipping replied July 19, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited November 17, 2022

Connie does everything for me and much more. Gives me corect informationall the time. I enjoy working with her! thank you so much!

fairypeony
Algeria
About 1 year using the app
CJDropshipping replied November 17, 2021

Thank you for your feedback! Your approval is our motivation.

October 11, 2023

Roxane is very helpful and supports you with everything. If you have any questions, she responds immediately and helps immediately. everything runs smoothly and quickly. I am very satisfied with the agents Roxane

DAMYSTORE
Germany
About 1 year using the app