Reviews (9,672)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive dropshipping services, noting its competitive pricing, broad product range, and user-friendly interface. Key features like real-time tracking, seamless Shopify integration, and effective inventory management are particularly valued. Fast and reliable shipping options, along with exceptional customer support, are frequently praised, with dedicated agents recognized for their responsiveness and professionalism.

November 20, 2023

I have been utilising CJ Dropshipping for a few weeks now and have found the engagement with them very efficient. They have lots of resources online to help you in your learning journey and I have a great agent Cathy Wang who is knowledgable and very helpful & promptly responds to any queries.
When starting something new it can be quite overwhelming, CJ Dropshipping do a great job of easing that feeling!
Great service so far...

EazyTronics
United Kingdom
3 months using the app
August 21, 2023

Luna is really a professional lady and she always available to answer and help related to my shipping and order issues and question and always give the genuine and profitable advice. Luna was able to answer and solve everything! Phenomenal customer service. Thank you and much appreciated Luna!

MAK Store
Australia
3 months using the app
December 20, 2023

Had a very good support from Box Chen. He cares about his customers and I would totally recommend him! 5/5 stars!

fixadetsjälv.se
Sweden
3 months using the app
February 10, 2024

Sveta does very good job. Great service

SwiftShine
United States
3 months using the app
December 15, 2023

Kaycee Chen has been extremely helpful and patient with me and i am looking forward to working with her in the future. She was able to troubleshoot my issue with an order, make significant recommendations for future business, and has made herself available for the future.

Toast's Pet Boutique
United States
3 months using the app
August 15, 2023

I was advised by REBECCA Lin who was able to answer all my questions. CJDROP's service is really professional. Thanks to the team.

HallsGlam
France
3 months using the app
January 31, 2024

Sabrina Liu - Every time support is fantastic and marvelous. Problem sort out with in few minutes exact point you understand where will be the issue. Thankyou very much.

Freedom Finds
India
3 months using the app
September 27, 2023

Many people talk about using CJ Dropshipping instead of AliExpress but what they don't mention is that CJ Dropshipping lists items as being "in stock" and let's you purchase the items but then sends you a message to tell you they don't actually have the item in stock. This may be a problem if you have hundreds of items listed in your website. I placed a test order for a new dropshipping site and this was the first issue I ran into but thankfully CJ Dropshipping assigns agents to all sellers and our agent is Zoey Zheng. Zoey was amazing at explaining the process to me and it is possible to have items delivered straight to CJ Dropshipping's warehouse and held as private inventory so you don't run into that problem again. Also, if you check with your agent before you list an item on your store, you can see if them item is actually in stock.

Thanks so much to Zoey for being there to guide us through this process!

Torri Bits
United States
3 months using the app
February 22, 2024

Alexis Wong is ace :) always trying to get me the best prices. Very friendly and quick to respond.

AnnaHarmony
United Kingdom
3 months using the app
January 13, 2024

Customer service is amazing. Linda Feng was very helpful and polite. 10/10 would recommend.

LoveMyBabe
Germany
3 months using the app