Reviews (9,363)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

November 11, 2024

Angie Li was very patient and understanding. She walked me through the processes of fulfilling shipments. Great customer service!

Poopies Minions
United States
11 days using the app
September 19, 2024

Very good service! I get replies very quickly, and they are always helpful in addressing my issues! Thank you so much!

MagnetHornet
Sweden
About 1 month using the app
September 16, 2024

I had an excellent experience with CJ Dropshipping! Doreen Zhu from the support team was incredibly helpful and went above and beyond to assist me with my concern. She was professional, friendly, and very attentive to my concerns, ensuring that my issue would be resolved promptly. I’m extremely satisfied with the service I received and will definitely continue working with CJ Dropshipping. Highly recommended!"

OMNIVAULT
Singapore
About 1 month using the app
October 27, 2024

Steph is just amazing, I never seen a customer service that give you a solution with explanation and screen shot before you even ask that question. I was having an issue with my orders syncing and asked her about 6-7 questions, the response time with screen shot was like 3 seconds for each question. I have no idea how can she be that fast and accurate. Thank you Steph!!! She is just so smart. Wish my future wife will be someone like her :D

LuneAura
United States
13 days using the app
October 9, 2024

This is a gr8 site for dropshipping and thx to Harvey and Garrisson from cj dropshipping team. You are the best.

Gemma's
South Africa
19 days using the app
November 7, 2024

It is a fantastic tool and I received help from Box Chen!

Traditional Seasons
Mexico
11 days using the app
September 8, 2024

Much thanks to Rebecca my namesake . She really helped me and answered my questions to my satisfaction

Mhercie's aesthetics
Uganda
About 2 months using the app
September 5, 2024

New to the CJ community here, but so far it's been a thousand times better than dealing with AliExpress. Bonney has been a great help with questions and service. Thank you.

Panda Dodo
France
2 months using the app
September 6, 2024

I’ve had an amazing experience using this chat service with Rebecca Lin. The response time is incredibly fast, and the support team is knowledgeable and helpful. Whether I’ve had simple queries or complex issues. Thanku Rebecca Lin and CJ Dropshipping.

DripMatrix
India
2 months using the app
October 10, 2024

Best support, and Christine Yu is amazing!!

Divona Paris
United Kingdom
18 days using the app