Reviews (9,603)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

June 8, 2022

Angel Li is one of the best lady who solved the problem which I faced during my sales.......she did a great job.

Capella Palace
Canada
About 1 year using the app
November 5, 2021

I used orberlo, dropified in the past, in terms of user interface i am still new with CJ and find it a little difficult, however, their customer service and support is top notch, whenever i have difficulties, i would just pop a question and within 2 mins, there will be someone there to reply you and assist you with links, pictures and instructions what to do. Yes the products are limited, and sometimes the sourcing is not exactly what you need but this is normal and they are improving. i really look forward to improve together with them and work with them more in future

pantheongems
Singapore
About 1 year using the app
CJDropshipping replied November 7, 2021

Thank you for your feedback! Your approval is our motivation.

February 22, 2023

My Agent in CJ Dropshipping Mr. Bruce Lin is a very helpful agent and reliable thanks for your fast help.

BELLYANO
Switzerland
About 1 year using the app
September 4, 2021

This app has worked out so many problems i had previously for me. Extremely quick and responsive support. Must have.

Artricate
Netherlands
About 1 year using the app
CJDropshipping replied September 5, 2021

Thank you for your feedback! your approval is our motivation.

April 7, 2023

I am very happy and satisfied with the services of my agent Wendy and the entire CJ platform.
Really good communication and support. She was always very helpful with my issues and concerns. I would definitely recommend it to everyone.

Sismic Eyewear
Brazil
About 1 year using the app
November 16, 2023

I'm delighted to share my positive experience with Chandy Chen from CHDropshipping. Chandy has been exceptionally accommodating, readily answering all my questions and providing valuable insights to enhance my understanding of both the product and the overall process. Their dedication to customer support has truly made my experience enjoyable and informative. Highly recommended!

Furry Cloud Collection
United Arab Emirates
About 1 year using the app
October 26, 2023

i must say CJ has improved in the past few weeks, now they process orders very quickly and updates tracking info unlike before, also you get a shipping label making it easy for you to know which shipping carrier has your package but would be nice if the shipping prices could be reduced a little. keep the good work up, and also Please try inspect product properly before shipping out as this will reduce returns. HAPPY CUSTOMER= MORE SALES.

Dafresh
United Kingdom
About 1 year using the app
December 7, 2023

Great Sourcing and a great customer support by Cathy wang

JadeJwe
Jordan
About 1 year using the app
March 25, 2021

I am HAPPY with the attention of our assistant, she always solves our doubts and problems.
100% satisfied thanks thanks thanks Crystal!!!

Dalys & Delcie
United States
About 1 year using the app
CJDropshipping replied March 25, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

October 12, 2021

Elina Hu helps me a lot. I like CJ dropshipping. They are always very helpful to customers.ALso, the sourcing team isn't that bad too. Recomended

Campovio
Canada
About 1 year using the app
CJDropshipping replied October 14, 2021

Thank you for your feedback! your approval is our motivation.