Reviews (9,603)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

August 13, 2023

Great app and service. Very good dropshipping service to use on shopify. My help rep Bonnie was very good at helping with issue. My other rep , Amy is also amazing . They all know what they are doing.

Gadget Giggle
United States
About 1 year using the app
Edited June 6, 2023

Sulee Li responded to my inquiry immediately, and it's not the first time, he is a really good agent. Thank you

PUFFALOO™
Italy
About 1 year using the app
Edited August 5, 2021

Thanks for Collin Shao's friendly & responsive service! He answered whatever he can and tried his best to check product information for us.

Comfy Home
Singapore
About 1 year using the app
CJDropshipping replied July 1, 2021

Thank you for your feedback! Your approval is our motivation.

December 17, 2022

Sita Cui was so gentle, friendly and patient! They helped me super fast in the support center via whatsapp!

Harrygpoint
Switzerland
About 1 year using the app
August 30, 2023

I've been a loyal customer for more than a year, and I've seen a remarkable improvement in their services and support during this time. They're advancing swiftly, and their web platform is at the forefront of the industry.
The key element contributing to this fruitful partnership is the exceptional and consistent support from my agent, Fiona. She's impressively quick in her responses, always available, and possesses an innate ability to find solutions. Our business relies heavily on this strong partnership. Thank you for being an integral part of our success. Exceptional Experience with Cj as Our Supplier.

StiliGo Sport
France
About 1 year using the app
January 2, 2021

Excellent customer service, Fiona Xu. Professional, timely, straight to the point. My problem was resolved in a timely manner, and the customer service agent checked back to insure I was satisfied with the resolution.

timesandjewelry.com
United States
About 1 year using the app
CJDropshipping replied January 4, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 15, 2022

Tinkle helped me confirm my order and was very respectful. I continue to use CJ especially their private inventory is good.

Australian Cooling
Australia
About 1 year using the app
CJDropshipping replied March 15, 2022

Thank you for your feedback! Your approval is our motivation.

June 1, 2023

The responses from Agnes and her colleagues are fast and efficient, helping me to move forward with my projects, thank you!

BENAM
France
About 1 year using the app
April 7, 2023

I would recommend this app because the customer service is excellent. My agent is Foy Shelby who always is polite and gives me everything I need to proceed to the next step when I reach out to her. Thanks.

EEZYFOX
United States
About 1 year using the app
March 7, 2023

I've been working and learning cjdropshipping with Eliana HO for the past month I'm pleasantly surprised by how quick and easy it is to communicate with CJ Team. Thanks, Eliana, and I look forward to continuing to grow my shop with the CJdropshipping platform.

Pymbox Store
Canada
About 1 year using the app