Reviews (9,676)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive dropshipping services, noting its competitive pricing, broad product range, and user-friendly interface. Key features like real-time tracking, seamless Shopify integration, and effective inventory management are particularly valued. Fast and reliable shipping options, along with exceptional customer support, are frequently praised, with dedicated agents recognized for their responsiveness and professionalism.

January 17, 2024

I had an outstanding experience working with JoyZhou as a supplier. Her patience and expertise were invaluable as she guided me through a myriad of questions. JoyZhou's exceptional support made the entire process seamless, and I couldn't be happier with the outcome. Highly recommend!

Shop Cosmora
Canada
11 months using the app
April 7, 2023

"Exceptional Service from Grant"
I recently had the pleasure of working with Grant from CJ Dropshipping's Customer Support team. From the very beginning, Grant was attentive, professional, and genuinely interested in helping me with my concerns. He was quick to understand my issue, and he provided clear and concise solutions that were easy to implement.

Travel Fly | Dream Travel Set
Italy
11 months using the app
August 10, 2022

It was a really fast and effective customer services working with Jacob Zhao,..thanks a lot and please just keep doing like that

homzet
Australia
11 months using the app
October 29, 2020

This is a useful app and and I am so lucky to meet helpful agent Mr. Benson. He is very patient and always ready to help. I am very satisfied of the professional services that he gives to me.

sheepyify
Malaysia
11 months using the app
CJDropshipping replied October 29, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited August 8, 2020

Great! good communication I was having a little problem I called for help and they responded so fast. I am really enjoying using CJ app they are so wonderful their shipping time is awesome. my personal agent is so amazing she never failed me anytime I ask for help she is always there to help me out, my agent Celia is a very wonderful and amazing person, great work guys thanks.

Bluxxup
Italy
11 months using the app
CJDropshipping replied August 9, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited February 21, 2024

AMAZING CUSTOMER SERVICE FROM Luria Xie!!
I recently received my first order for a Jewelry product I had listed to my Shopify store. I was super excited to see my first order until I went to fulfill it and saw it was out of stock! :( This is where Luria Xie came in to save the day! After just a quick chat Luria was able to source the exact product and get it back in stock! I have since fulfilled the order and am very happy!
Thank you again Luria Xie!!!

Update! I also had Great service from Ken fulfilling another order! Thank you again Ken!

the Silver Sanctuary
United States
11 months using the app
Edited September 29, 2022

Hey everyone,
I’m working with Fiona, she is my agent. And that is what makes CJ Dropshipping so good. You’ve got a free Agent which helps you with everything. Fiona texts me every day and takes my wishes absolutely serious. She helps me develop my business in the way i like to. It doesn’t matter if adding nee Products to the Warehouse or printing the products with a logo. I can absolutely recommend Fiona as an Agent. She just understands her work and is phenomenal in it. :)

Horseup
Switzerland
11 months using the app
CJDropshipping replied March 31, 2022

Thank you for your feedback! Your approval is our motivation.

February 26, 2021

Great service and shipping. My agent Shicharl helped me a lot, she is very friendly and competent. I’d recommend them to everyone who starts with Dropshipping!

SoEnjoyable
Germany
11 months using the app
CJDropshipping replied February 28, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited April 25, 2024

thank you Cristina Han for a nice Work . fast support and it help me alot

Skolmeshop
Sweden
11 months using the app
May 16, 2023

Since I'm new to CJ Dropshipping, I was having some trouble at first. Bonnie Gu has been really kind and helpful in resolving my problems and responding to my inquiries. I believe it is an excellent concept for CJ Dropshipping to give each user a personal agent, and I want to acknowledge how fortunate I am to have Bonnie Gu as mine. I value your support.

My Store
India
11 months using the app