Reviews (9,605)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

April 9, 2021

Thanks to the agents and to the customer service who are super attentive and available at all times, I recommend cj

L'INNOVANT ®
France
About 1 year using the app
CJDropshipping replied April 11, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

January 20, 2021

Phoebus is the best agent you will ever find! He works hard and will do his best to solve your problem. He is the only agent that will follow up with you on solving your problems. A Big Thank You to Phoebus :)

Loffr
United States
About 1 year using the app
CJDropshipping replied January 20, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 29, 2023

Kribee was a great help in responding and helping me with what i need, I recommend this site. Great customer service and help. Always answering my questions and helping me with looking for products. Its my first time using this and i am impressed! Amazing support

SnuggleBlue
United Kingdom
About 1 year using the app
January 10, 2024

The Customer support, esp. Ms.Niky was very prompt and understanding in solving my issues quickly. I like the idea of CJ being the only dropshipper I need to deal with, instead of the overwhelming task and risk of manually selecting best suppliers on Aliexpress myself one by one, without having any way to know who are really trustworthy! This is what I had been looking for since the 2yrs of my store's creation. And now finally I can feel at peace with a sense of security in my dropshipping business! Thankyou CJ!

AccessoryZ
Qatar
12 months using the app
Edited November 13, 2024

I've had an excellent experience with CJ Dropshipping, and Erica has been fantastic! The platform is easy to use and offers a great range of products, making it simple to manage my orders and inventory. Erica was incredibly helpful and responsive, ensuring I had all the support I needed with my questions. The fast shipping and ability to customize bundles make CJ stand out from other platforms. Highly recommend this service!

Asipu
Hong Kong SAR
About 1 year using the app
August 5, 2020

This app has completely changed my business. They didn’t work with MOQ. When your product is not in the shop they will source it for you. I recommend it !

Ice Chain Official
France
About 1 year using the app
CJDropshipping replied August 5, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 15, 2020

I am new on this platform and just ordering a few shipments with them I must say that the live chat support / 24 Hours is a great experience . Especially for a drop shipper like us, it's most important to get immediate answers to the questions we get. I am definitely going to add more and more products from CJ. Apart from customer support, there is some manual work we need to do which is inventory track where I needed to select the CJ fulfillment manually but that's ok even though it take a little bit of time. I wish cj won't stop their 24 hour human chat.

JR WIDGETS
United States
About 1 year using the app
CJDropshipping replied December 15, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 16, 2023

Nancy was really helpful and responded instantly to all of my questions! She even sent screenshots to help. Highly recommend.

Chasing Tails
United States
About 1 year using the app
January 4, 2024

Vita Liu has been assisting me patiently and very quickly and has resolved all my issues. Thank you so much!

Blinkhub
Switzerland
12 months using the app
June 20, 2022

I'm pleased to work with CJ. Been rocking with them for over a year now. Fast shipping, easy product soucing process, and easy-going team. Special shootout to Fiona!

byFlay
Lithuania
About 1 year using the app