Reviews (9,607)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

June 10, 2023

Whalen was great! He helped me with issue and was very nice and helpful. He answered all of my questions and really listened to what I was trying to do. He provided great customer service. Work with Whalen, he's the best!

Bryn Decor
United States
12 months using the app
Edited October 29, 2020

Satisfied about my agent Fiona, good communication, fast replies. Do read the terms of CJ carefully. For example, a product can only be refunded if complaints are notified within 3 days after delivery.

Saletiger
Netherlands
12 months using the app
CJDropshipping replied October 29, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 7, 2023

Live agents on CJdropshipping are extremely helpful especially Ruth. We were able to solve my problem instantly 10/10 customer service

EDM Culture Shop
United States
12 months using the app
Edited June 17, 2021

I just started using CJDropshipping and the application along with the customer support (specifically Charles) has been great. I highly recommend them!

ByTrade
United States
12 months using the app
CJDropshipping replied June 17, 2021

Thank you for your feedback! Your approval is our motivation.

July 12, 2023

I have been using CJ Dropshipping for more than a year now and have always had good service.

Today I needed to know something about a product before I could list it and Cheria responded straight away. My question was answered quickly and my product was listed within minutes.

I would definitely recommend CJ Dropshipping. Their customer service is outstanding!

BIMEEO
United Kingdom
12 months using the app
September 30, 2020

Vivi Zhang is the best agent ever. She helps me every time I have a question. Shipping is fast and support is very satisfying. 100% Recommended

PresetSphere
Italy
12 months using the app
CJDropshipping replied September 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 16, 2023

CJdropshipping service was outstanding Specially Whalen who goes above and beyond in helping me and keepings me updated I'm thankful for Whalen and very pleased with the service I always received .

Hypostyle Hall
Canada
12 months using the app
September 5, 2021

good customer service mayya wang for assisting me on a technical issue have solve my problem very well.

K.P.H.H
Singapore
12 months using the app
CJDropshipping replied September 5, 2021

Thank you for your feedback! your approval is our motivation.

May 3, 2023

The service was excellent! Alina liu was very helpful and answered all my questions. Thanks for all your help and support.

ActivityVibes
Greece
12 months using the app
September 16, 2023

I am new to droshipper and have so many queries ! But staffs here are really very awesome and answered my questions .Zoey Zheng helped me today about bundle product .Appreciate your quick response .

PawsnBarksCorner
Australia
12 months using the app