Reviews (9,675)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive dropshipping services, noting its competitive pricing, broad product range, and user-friendly interface. Key features like real-time tracking, seamless Shopify integration, and effective inventory management are particularly valued. Fast and reliable shipping options, along with exceptional customer support, are frequently praised, with dedicated agents recognized for their responsiveness and professionalism.

May 22, 2021

Thanks to LULU Pang for the amazing support! She helped me immediately providing a very good service!

Meditworld
United States
10 months using the app
CJDropshipping replied May 23, 2021

Thank you for your feedback! Your approval is our motivation.

May 24, 2023

I love CJ platform. Many good products, excellent customer service. I was helped by Locker Wang. Very good and thorough customer service.

Petigreat
United States
10 months using the app
August 9, 2023

Very good support! Had some ambiguities regarding product personalization with print-on-demand but Zoey explained everything to me quickly and very clearly! Gladly again!

Neralu
Austria
10 months using the app
June 13, 2023

Donna was very helpful and had awesome customer service skills. Recommend CJ Dropshipping to everyone.

Home Hedonia
Serbia
10 months using the app
November 1, 2023

The DJ company offers comprehensive solutions to us, the sellers, ensuring that customers are thoroughly satisfied with all the services provided.
Ashley Wu, is the one who makes me feel secure in using my DJ equipment. She resolved any questions I had and never left me with doubts. I always sense her friendliness and willingness to help with anything I may need.

R. Design Project
Greece
10 months using the app
June 30, 2020

Easy to use. You can find many products and when there is a product you cant find, easily create a sourcing request and the product will be there after 24 - 48 Hours. You also have an agent who cares about you. If u have any problems you can ask him and he will take care of it.

Kittyout
Germany
10 months using the app
CJDropshipping replied June 30, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited July 9, 2021

CJ Dropshipping is the only easy and organized way for you to dropship successfully. My agent Sophia, who Ive met through the app, has helped me throughout this whole process and even reminding about VAT on EU Countries and keeping me updated with all the necessities I need.

Fearless Fitness
United States
10 months using the app
CJDropshipping replied June 30, 2021

Thank you for your feedback! Your approval is our motivation.

May 26, 2023

Agent Grant was extremely helpful, competent, and efficient. He patiently answered my questions and helped me resolve my concerns. His friendly demeanor and commitment to excellent customer service impressed me. I wholeheartedly recommend Agent Grant. Thank you for your outstanding support!

ProteinPower
Switzerland
10 months using the app
April 7, 2022

I spoke to Ada Qiu regarding sourcing and packaging and she was able to answer all of my inquires in a timely manner which is much appreciated that CJ has someone working during EST (day time) and not only UTC +8 Which is a whole 12hrs difference (9p.m.- 6a.m EST ). I didn't have to wake up in the middle of the night to have my questions answered. Thank you.

Upprisa
Canada
10 months using the app
CJDropshipping replied April 7, 2022

Thank you for your feedback! Your approval is our motivation.

June 30, 2022

This is amazing and they are great for product research and they team is very supportive. Their agent help us out every possible way they can. Thank you

Craft Hub
Singapore
10 months using the app