Reviews (9,607)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

November 9, 2023

CJ Dropshipping is the best Dropshipping service I've used. Their service is fantastic, Mango Fu, my dedicated customer service person, is always super helpful, she will patiently answer any questions I have and find a solution very quickly.

PLUTO
China
12 months using the app
June 13, 2023

Feedback on my Agent Miya Huang
I've been working with Miya Huang for a few months, and she has been a tremendous help in growing my business. She always responds promptly to my questions and is a pleasure to work with overall. I highly recommend her for her excellent support and dedication.

MYMUSTS
Switzerland
12 months using the app
December 25, 2021

Excellent customer service from Shaw Zhu. Honest and clear and fast in solutions! Thanks friend. Nice working with cj

SHEKNOWSBEST
Belgium
12 months using the app
CJDropshipping replied December 26, 2021

Thank you for your feedback! Your approval is our motivation.

February 21, 2023

CJ Drop shipping was very accommodating when i had an issue with an order that they corrected very fast and i was able to process it right away! THANKS EVERYONE

Jim N Cola Store 2023
United States
12 months using the app
December 13, 2023

Tracy supportet me by every question. I become quickly an answere.

M2Home
Switzerland
11 months using the app
September 30, 2023

Instantaneous support from Connie! definitely feeling more comfortable working with CJ knowing I can rely on instant help with inquiries.

SoundMake
United Kingdom
12 months using the app
Edited June 2, 2024

Wanted to update my review. Gildan was also amazing in helping me get measurements for a product where others could not. Thanks so much Gildan! I just worked with Billy Shi at CJdropshipping. He was fantastic. I have an order that one item is discontitued...he went the extra mile and found me to options to replce the item with. He really was very kind and helpful, just like Sini Liu was prieviously (see below).

Have been using CJs for about six months. So far so good! I love the quality of the products and the agents I work with. Sini Liu and Billy Shi are awesome and very helpful. They do their best to meet my needs right away. I have had all good experiences with quality of items and only one bad shipping experience that had much more to do with the Israeli post office than CJs. I highly recommend CJs as a partner for your online store!

Showyourgaypride.com
United States
11 months using the app
Edited October 30, 2023

skye is very helpful and responsive. I requested additional information for a product in my store and she was able to not only share what material it is and where it was manufactured but she also gathered detailed information about the size and dimensions of the product as well.

Knight Gift
United Kingdom
12 months using the app
Edited October 15, 2024

Sita Cui was quick to answer my questions and showed impressive product knowledge. Her friendly and approachable manner made me, a newcomer to e-commerce, feel at ease. Despite being not tech-savvy, her encouragement has boosted my confidence in navigating this new journey. Grateful for her excellent assistance

Kristy has taken my issue seriously. I have been chatting to an agent, sent email but I have just been passed around. This is over a month now. I would just like all of my Inventory shipped to my address. Kristy will refer me to my agent and hopefully I will get final resolution. Kristy has been helpful and hoping this will lead to a resolution.

iOrgani
Australia
11 months using the app
December 13, 2023

Agent Yori Lin answers all my questions regarding packaging customization and everything related to the products. I highly recommend it.

BellaFlohr
Netherlands
11 months using the app