Reviews (9,674)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive dropshipping services, noting its competitive pricing, broad product range, and user-friendly interface. Key features like real-time tracking, seamless Shopify integration, and effective inventory management are particularly valued. Fast and reliable shipping options, along with exceptional customer support, are frequently praised, with dedicated agents recognized for their responsiveness and professionalism.

May 26, 2022

Started out with this app drop shipping, great support you are assigned your own person from CJ to deal with any problems which may occur. Best drop shipping platform out there.

offbeatabode
United Kingdom
10 months using the app
Edited May 26, 2023

Got excellent help from Michelle Luo. Fast response, very helpful, and I got all the help I needed.

Bruce Lin offered me great, great help. Extremely thankful.

Ponkei
Sweden
10 months using the app
Edited March 11, 2024

I'm extremely glad to have met Sveta who treated my case promptly and professionally.
All my questions were answered very fast and accurately.

Furpartner
Belgium
10 months using the app
October 29, 2023

My experience with Eugenia Deng from CJDropshipping was excellent. Eugenia's professionalism and in-depth product knowledge, combined with her friendly demeanor, made for a superb customer service encounter. She went the extra mile to address all my queries, ensuring a highly enjoyable experience. I wholeheartedly recommend her for outstanding customer service.

Dress Divine Jewels
Canada
10 months using the app
February 9, 2023

Excellent customer service. Turbo Wang solved my problem in less than 12 hours, and he replied immediately if I had a question.

Gururu
Hungary
10 months using the app
June 2, 2021

I'm satisfied with CJ performance that they can deliver my product and their customer support is good. My agent Crystal has done a good job to answer my questions patiently and she is very supportive as well.

Easybo Pet Store
Hong Kong SAR
10 months using the app
CJDropshipping replied June 3, 2021

Thank you for your feedback! Your approval is our motivation.

December 4, 2023

Thrilled with Eugenia Deng's prompt assistance! Her quick response made my experience exceptionally positive. Thank you, Eugenia, for your excellent customer service!

Versionmestore
United States
10 months using the app
February 5, 2024

Thanks Connie for your great support, you saved my live before fulfilling a wrong order, my customer would be mad on me.

Venci
Egypt
10 months using the app
October 19, 2023

Bianca was efficient, fast, and thorough. I am very satisfied with the service received!

KNA ENTERPRISE
United States
10 months using the app
September 5, 2020

I have used this app and it is great specially the staff is always there to assist you with everything you need.
Thank you Icy Hu for assisting me while I needed some help.

Zer0 Active
United States
10 months using the app
CJDropshipping replied September 7, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!