Reviews (9,674)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive dropshipping services, noting its competitive pricing, broad product range, and user-friendly interface. Key features like real-time tracking, seamless Shopify integration, and effective inventory management are particularly valued. Fast and reliable shipping options, along with exceptional customer support, are frequently praised, with dedicated agents recognized for their responsiveness and professionalism.

May 25, 2021

I made a sample order and I had a question and they were very helpful and assisted me in a timely manner.

Absolute Fashion 2020
United States
10 months using the app
CJDropshipping replied May 26, 2021

Thank you for your feedback! Your approval is our motivation.

March 8, 2023

CJ as a service is pretty good. They offer a good selection of products and pretty good shipping times. My support agent Whalen always keeps me up to date with everything that went on and was very helpful. Recommend CJ to anyone trying to get started with dropshipping.

Rouveau
Australia
10 months using the app
Edited November 21, 2023

the best worker is Roxane Liu. She is so reliable and helpful, completing every task in seconds.

draeburly
Germany
10 months using the app
August 28, 2023

I would like to commend Brian from CJ for his professional work and quick response. He pleasantly surprised me when he sent me a message on his own that my order had been shipped from the warehouse.

Thank you Brian! :)

Viverance
Slovenia
10 months using the app
September 1, 2023

I can't say enough good things about my experience with CJ Dropshipping. Especially because of my agent Niky. She's truly amazing and incredibly helpful.

My agent's knowledge in this field is impressive. She patiently walked me through every step, making sure I understood everything. Her guidance is invaluable in preventing me from stumbling.

What sets Niky apart is her dedication. She was always there to answer my questions and address any concerns. It's clear that she genuinely cares about her clients' success.

With her support, my online store is up and running smoothly. If you're lucky enough to have Niky as your agent, you're in great hands. Thanks, Niky, for being such a crucial part of my dropshipping journey!

Vyrenna
Germany
10 months using the app
Edited January 28, 2021

CJ is very easy to use and we can find many products. The customer service is very great, our agent respond very quickly and help us a lot. We are never alone, I recommend it !

A&M Boutique
France
10 months using the app
CJDropshipping replied July 2, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 3, 2023

One of the best suppliers for fulfilling the orders, plus amazing customer support. Every time i faced a problem they were their to help, such a friendly and understanding workers their, and i just want to say a special thank you to (Alan from the Customer Support) for your amazing help. You have been great and really Patient with me.

haya-store.com
Germany
10 months using the app
June 8, 2023

Cj dropshipping is very helpful and provides great service. Vita Liu was helpful in providing product picture, much thanks to her.

My Store
United States
10 months using the app
April 14, 2023

Customer service is amazing - I have worked with Cristina Chen; she answers quickly and nicely and makes sure to fix the problem. Definitely will keep working with them

WeebShop 0
United States
10 months using the app
October 4, 2023

I had the idea to start my own online business and came across CJdropshipping as my provider. I wanted my customers to have the best experience when shopping, so my main focus was to have the best quality and shipping conditions. Also, I knew it would be very important for me to have someone to talk to if something went wrong with an order. When I had my first customers, I was very excited, but the whole process was new to me. I turned to CJ Agency to help me with my order. I can say that the service I received was faster than I thought it would be. Any other difficulty I had, such as refund or delivery issues, was resolved right away. My personal agent, Sulee Li, is doing a great job supporting me on my little learning journey. My last problem with an order was taken care of by zoey zheng - she responded immediately and helped me via WhatsApp, so my problem was solved right away. Her service was great! She was very nice and calmed me down when I was panicking about the situation. All in all, I would like to thank the whole DJdropshipping team - your service and support is on a whole new level in this era of dropshipping. If you are considering working with them, just try to see for yourself. They do their best to make your business easier.

Dar Amor
Germany
10 months using the app