Reviews (9,673)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive dropshipping services, noting its competitive pricing, broad product range, and user-friendly interface. Key features like real-time tracking, seamless Shopify integration, and effective inventory management are particularly valued. Fast and reliable shipping options, along with exceptional customer support, are frequently praised, with dedicated agents recognized for their responsiveness and professionalism.

December 14, 2023

I would like to express my satisfaction with the customer service at CJDropshipping, specifically for Leah. Her professionalism and efficiency greatly contributed to addressing my concerns. Thank you for outstanding assistance!

VELOURA
Switzerland
10 months using the app
December 11, 2023

Very good and awesome app thier customer support is very good Connie always help me and guide me to use this app Connie is always available to help and guide you guys. I specially recommend this app to use for all dropshipping

Harveeshop.com
Canada
10 months using the app
August 22, 2023

I had an excellent experience with Yuliya Chan's customer service! It was the first time I was ordering samples for my store and I was stuck in the process! With a lot of patience she guided me, shared the steps and even finalized a part of the process that I was not able to understand. She explained everything to me and now I'm able to make the next orders by myself! Thank you so much Yuliya, I'm very happy to have you as a supporter in this process of making my dream come true!

Muovare
United States
10 months using the app
November 30, 2023

My hard work is slowly but surely paying off since I can work with my new agent Loker Wang. His help was a huge improvement and he is going the extra mile for my business. Thanks a lot for the outstanding service.

TrendBay
Belgium
10 months using the app
May 31, 2021

I recommend CJdropshipping to every drop-shipper because of there customer service and short shipping times. Thankful for my agent Simon. He is always there whenever i need help while using the app.

Galaxline
United States
10 months using the app
CJDropshipping replied May 31, 2021

Thank you for your feedback! Your approval is our motivation.

January 9, 2024

My personal agent Bin Han has really been very helpful.

BRYHAM
United States
10 months using the app
September 23, 2023

I am a new user of CJ for 1 months, I really appreciated the good service from the members of the team mainly from Ken who helped me a lot with my first orders. I appreciated his very dynamic and always available services.
THANKS

Darlwin Shop
Canada
10 months using the app
January 5, 2024

Parfait et sourcing ultra rapide merci Ruth.

Plusy
France
10 months using the app
September 26, 2020

The customer service is absolutely the top reason why I continue to do business with CJ. Susan has handled all my requests and has even presented opportunities. I feel very comfortable that all my needs as a small business will be taken care of. It would be a mistake not to use CJ as your sourcing platform, and request SUSAN!

Superitive
United States
10 months using the app
CJDropshipping replied September 27, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 21, 2022

My question was how to proceed with my first order on CJ from Shopify. The support representative responded in a professional and helpful way. Got done in minutes. Thanks to the CJ support team.

Cozy Chiks
United States
10 months using the app