Reviews (9,608)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

November 3, 2023

I have the best experience with Royce Zhang, He helps me with finding products and put them directly on CJ! I'm happy with the fast communication. Thanks!

Bo-Home
Netherlands
7 months using the app
October 23, 2023

I had a great experience with the app and with Doria from as my customer service agent. She was really professional, answered immediately my questions, and was super friendly.I deffinitely recommend the app too.

Homelizio
Greece
7 months using the app
June 30, 2023

Luna has been very helpfull with some order problems ive had. Good customer service from her. Thank you

Petitfoo™
Australia
7 months using the app
Edited March 20, 2024

CJ Dropshipping was an amazing choice for my first start up. They are so easy to manage and very friendly workers. Joean Gu has been the best agent I can imagine. Any time I have any issue he always gets it resolved, he also is great at negotiating pricing with manufacturers, and always answers as efficiently as possible. If you are just starting out and don't know what company to work with I always recommend CJ Dropshipping, and if you are lucky enough you will get Joean Gu as an agent.

EcoFlex™
United States
7 months using the app
October 31, 2023

I want to give Sulee Li a 5-star rating for her exceptional professionalism and dedication at CJDropshipping. Sulee's prompt responses and attention to detail have made my experience smooth and efficient. Her expertise and commitment to resolving any issues have been outstanding. I highly recommend Sulee Li for her professional and knowledgeable service.

My Store
Canada
7 months using the app
November 2, 2023

Honestly, this application is an excellent asset for those just starting out in e-commerce. It's reassuring to have one or more agents to turn to in case of problems. On top of that, they're very friendly (especially Niky). I'm very satisfied and I can't wait to see how it turns out in the future.

Shinysweep
France
7 months using the app
Edited March 8, 2023

I got a very informative conversation with Ben, he gave me useful information.
Very fast and precise answers, CJ support is really on a high level.

njmaydan
Serbia
7 months using the app
March 28, 2023

It is a really good application that helped me to understand it, plus solve shipping problems...there was a kind agent I spoke with her she called Bonnie Gu she helped me to fix some mistakes, thank you so much again.

lovellybaby
Netherlands
7 months using the app
November 6, 2023

Camila is always available and assisting me with my store. She answers all of my questions and is urgent with my needs. I had an issue previously and she took accountability and made corrections immediately. Thank you for being a great partner and asset.

D'Gala Beauty Supply
United States
7 months using the app
November 3, 2022

Great service, Mandy was very helpful and sorted things out quickly. Highly recommend working with CJ.

TeeniTots
United Kingdom
7 months using the app