Reviews (9,673)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive dropshipping services, noting its competitive pricing, broad product range, and user-friendly interface. Key features like real-time tracking, seamless Shopify integration, and effective inventory management are particularly valued. Fast and reliable shipping options, along with exceptional customer support, are frequently praised, with dedicated agents recognized for their responsiveness and professionalism.

Edited October 24, 2020

Great customer service Maddox Peng. A serious attitude and he can help me find to find a solution to my problem, he answer me so quick .Very good service.

WildnShop
France
10 months using the app
CJDropshipping replied October 25, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 13, 2021

Mix Huang was great in providing fast and professional customer support. I recommend this app. Nice.

Massage Yourself
Australia
10 months using the app
CJDropshipping replied November 15, 2021

Thank you for your feedback! Your approval is our motivation.

June 8, 2020

I am using this app now. Very responsible supplier. They have very helpful customer service especially Park and Yeri. Park always responds quickly. Thank you

NOVOTRENDZ
Australia
10 months using the app
CJDropshipping replied June 8, 2020

Thank you for your wrods. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

November 1, 2022

Rebecca was a great help, helped me in a timely manner and kept me updated. I would definitely recommend.

DropBuy
United States
10 months using the app
January 24, 2023

Jesse gave quick answers to my questions and helped me with my problem, any kind of support is provided I highly recommend.

Altunlife
United Kingdom
10 months using the app
March 23, 2023

I have been dealing with Roxanne at CJ Dropshiping she has helped me loads. Amazing service. I will be using her for all my product help

ShoppyTank
United Kingdom
10 months using the app
May 6, 2023

CJ has a very responsive and efficient Customer service. I was taken care of by ZOEY who helped me decenter the situation.

NELLA CAMBEL
United Kingdom
10 months using the app
December 14, 2022

Mango was the one who attended me an helped me with all my questions.
Very quick and detailed answers . I do not regret picking CJ.

Treize
Luxembourg
10 months using the app
February 17, 2023

CJdropshipping customer service has been amazing. Even when roadblocks are beyond their control, they do everything in their power to fulfill orders as quickly and efficiently as possible and keep me informed along the way. I've bothered my Agent, Cherry Xu, every day for the last month. Each time, she responds with kindness and goes above and beyond to assist. And when she isn't in the office, my questions are always answered by the customer service team! This means that even though I am in a completely opposite time zone, there is never a lag in communication. Today, Cristina helped me figure out how to add multiple listings to my Etsy store from the same CJ listing. She's also helped me properly sync shipping data to Etsy (which is something even Etsy support was no help with!), and even pointed me to a link with curated best-selling products I can list in my store. I highly recommend CJ to anyone looking to dropship orders worldwide-- I especially recommend Cristina from customer support and Agent Cherry Xu. With their help, I was able to take my Etsy store from 0 to over 14k in sales in under 30 days. Can't wait to see what they help me accomplish in the future. <3

Word Vomit
United States
10 months using the app
May 4, 2020

CJ is an absolutely superb app, they not only source products for cheap and good quality but they have amazing customer service, a great example of their customer service is Perry, a fine gentleman who is patient and eager to help. Hence I completely recommend CJ and their customer service especially Perry!

GoshGorilla
New Zealand
10 months using the app
CJDropshipping replied May 4, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!