Reviews (9,674)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive dropshipping services, noting its competitive pricing, broad product range, and user-friendly interface. Key features like real-time tracking, seamless Shopify integration, and effective inventory management are particularly valued. Fast and reliable shipping options, along with exceptional customer support, are frequently praised, with dedicated agents recognized for their responsiveness and professionalism.

July 17, 2023

Perfect Service from DONNA.
Quick response.
I could fix my problem really quick with the help from Donna.

Digitalease
Switzerland
10 months using the app
July 2, 2023

Alina Liu in particular is great help. She was quick in answering important questions when I was connecting a product to my store

Spotsy
Ireland
10 months using the app
June 22, 2023

Not bad! The rep was very helpful and friendly! The website itself was not very user friendly and could use work being a little easier to navigate.

BostonSniderLLC
United States
10 months using the app
October 28, 2023

Fast, Clear, and Professional. Great customer service.

The Edge Of…
United States
10 months using the app
July 6, 2023

Bird is my personal contact. He answers my questions in a short time and helps me further and explains everything very well

elunas
Germany
10 months using the app
October 26, 2023

Kribee helped me quickly and well, thanks!

Ruja Goods
Netherlands
10 months using the app
Edited May 24, 2024

Thank you Rebecca Lin!! Super helpful and SUPER kind!!!

Fusion Flip
United States
10 months using the app
April 28, 2023

Support related query: Issue to process my order in CJ so I was asking for support.
2h I have wasted with some bad supporting guysd which did not solve the issue. With Cheng my issue was fixed in a few minutes thanks to Cheng

RazFaz
Switzerland
10 months using the app
Edited July 20, 2021

Excellent app... Ella guide the team very professionally with clear guidelines. Very easy to communicate with the supporting team. Quickly attend to the problems and response with very shorter time period. Bonnie Gu excellently communicate and very positively resolve the issues. Highly recommended

fashionthreehangers
Sri Lanka
10 months using the app
CJDropshipping replied July 21, 2021

Thank you for your feedback! Your approval is our motivation.

November 24, 2020

Its a amazing service from these guys. Everytime I´ve been asking I get an answer within 2-5 minutes. Really friendly and also pretty competent in what they are doing. also the shipping service is excellent. They got a sourcing function, where you can put a picture of your wanted product in and they find it for you with different variants and a huge amount of different shipping methods.

Invertax
Germany
10 months using the app
CJDropshipping replied November 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!