Reviews (9,609)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

February 5, 2023

Excellent service, Box Chen's attention helped me with all the doubts I had, 5 stars for him, for his patience

viper
Argentina
6 months using the app
February 2, 2024

I was having issues with my first order from my Shopify store and Bonnie helped me with everything and eased my mind for all future orders I get. She showed my exactly what to do step-by-step so i do not have to worry about my future product and i can ensure my business will succeed through CJ. Thanks Bonnie!

Lashed™
United States
6 months using the app
February 24, 2024

Love the customer service. Sita is very efficient!

Frankfurt Gems
United States
6 months using the app
March 22, 2024

Eileen was very kind and helpful, fast response, great customer service! And the app integrates seamlessly…

Ezavi Amsterdam
United Kingdom
5 months using the app
April 20, 2024

Arlene. You are amazing at your services. Thanks

Tech Trove
United Kingdom
4 months using the app
Edited July 29, 2022

I was checking general info regarding how to use some features in this app and the support person Wendy Yuan was very helpful and nice. Thanks Wendy
Also, (Sveta) the support lady was very helpful, very kind, and welling to provide whatever info I require. She was patient and professional. Thanks Sveta :)

Blackzee Online Store
United Arab Emirates
6 months using the app
December 22, 2023

Had very great service from Ceci, she replied almost immediately and helped me with my questions perfectly! Thank you very much Ceci.

Luzera
Netherlands
6 months using the app
Edited March 4, 2024

I am using CJ for a little while now and i must say the most i love about CJ, besides the enormous selection of products, is the service. Along my journey, Karen Jiang and Luna helped me a lot and was always on point and polite. Its just Great!

Vierfachliebe
Germany
6 months using the app
March 25, 2024

Customer support is so helpful, especially Bonnie. I wouldn't get it myself.

Torbrite
Czechia
5 months using the app
June 9, 2022

Eric was patient and walked me through everything until I understood. I was having a hard time understanding how to bulk edit prices using a percentage. With screenshots he and I were able to effectively communicate until I figured out exactly how to do it. Eric is a great representative of how you handle customer service, first rate. Thank you Eric!

Fave Gear Shop
United States
6 months using the app