Reviews (9,674)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive dropshipping services, noting its competitive pricing, broad product range, and user-friendly interface. Key features like real-time tracking, seamless Shopify integration, and effective inventory management are particularly valued. Fast and reliable shipping options, along with exceptional customer support, are frequently praised, with dedicated agents recognized for their responsiveness and professionalism.

September 14, 2023

I was having a warm time connecting my customized packaging to my order reaching out to customer service for week then I get the right one thank you so much "Bonnie Gu" for helping me to find these packaging an connect them to my future orders.

Balkenior.com
Netherlands
9 months using the app
October 3, 2023

Connie is a great agent ' she is very very attentive to details and knows her job very well '' she resolved my problem very quickly.. i cant say enough good things about her .. give her a raise or a promotion

isobougie
United States
9 months using the app
September 13, 2023

Really satisfied with the service offered, the website is great and easy to use; you can easily find your way around and get the hang of it quickly. Moreover, Arlene, one of their agents, is highly qualified and responsive, even at night. She's very pleasant and tries to solve all issues. Great service!

CarefullyUs
France
9 months using the app
December 11, 2023

I must say, Cherry Xu with cjdropsjipping is the pure definition of customer service.
She has handled every issue I've had, promptly and professionally.
Each time I've emailed her, I always get a quick response. I am so impressed and hope cj recognizes the great customer service she provides.

Awesome Job !! thank you
G.Howard

TremeeaEssentials
United States
9 months using the app
May 1, 2023

Leah was very helpful and answered my question very fast.

Burbon Beauty
Switzerland
9 months using the app
July 22, 2020

Well designed app and they can source almost any product from Ali Express. They ship to almost all the major countries and their delivery times are pretty accurate as mentioned. The customer support is also amazing. Recommend them 100%

Purge Culture
United States
9 months using the app
CJDropshipping replied July 22, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

October 20, 2020

Once I got used to this new platform, I found it worked really well with fast shipping times. However, to me technology is great but engaging with people is so much better! This is why I would like to thank my agent, Katherine Wei, she is brilliant! Since day one she has given me great support and she answers any queries quickly and directly. Really appreciated, thanks!

myboxdeals
United Kingdom
9 months using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 15, 2020

Easiest way you can ship reliably and brand. The user interfaced can be improved upon a bit to be more user friendly. Other than that, it's great!

Modus
Canada
9 months using the app
CJDropshipping replied July 15, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 25, 2024

Customer service was quick and efficient.

Lidazie General Store
United States
9 months using the app
July 29, 2020

Thank you Katrina, she has been very helpful in my business lately. She is available when you need her and quick to answer to questions !

ZiAnimal
France
9 months using the app
CJDropshipping replied July 29, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!