Reviews (9,607)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

January 8, 2022

Flora was so helpful and was very kind, I could not have wished for a better customer service person, I highly recommend CJ to all

Phylistix
Australia
10 months using the app
CJDropshipping replied January 10, 2022

Thank you for your feedback! Your approval is our motivation.

June 30, 2021

I am really satisfied with the service this platform offers. I especially want to thank my agent Danny who assisted and helped me professionally.

PetKingdom™
Italy
10 months using the app
CJDropshipping replied June 30, 2021

Thank you for your feedback! Your approval is our motivation.

January 1, 2023

Rebecca Lin was very helpful and answered all my questions in timely manner. Excellent service! Thank You!

Raymana
United States
10 months using the app
Edited February 8, 2021

I really love CJDropshipping, they have a lot good products and their service is amazing! If they dont have a product yet, you can fill in a request easy, and CJDropshipping will get the products very fast, takes 1-2 days. Their support is AMAZING as well, they speak very well English, they are very professional and they work very hard to help the customers (dropshippers like us). SPECIAL THANKS to Hedy: her help and response is very good! She speaks very well English as well, and she is very kind and professional. Communicative skill is very good. And I'm very happy that she gives me very good support via Skype and even in the evening and weekends! Also special thanks to Sharon Zhan! She is very kind and very skilled! Special thanks to Danny Xiang from support team as well! Got so many questions for him, and he answered them all perfectly. He is very professional,has good patience, good knowledge and he is very kind.
Overall, I'm very happy to work with CJDropshipping!

Thoppy
Netherlands
10 months using the app
CJDropshipping replied September 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 29, 2021

since i have been working with CJ, i wonder why i haven't known this agent for a long time? the work is precise and correct. My agent William Cei is EXCELLENT. he is accessible at all times and helps me whenever I encounter a difficulty. with him there are no silly questions. I am very satisfied.

Wunderland24
United Kingdom
10 months using the app
CJDropshipping replied January 31, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 4, 2023

Thrilled with Eugenia Deng's prompt assistance! Her quick response made my experience exceptionally positive. Thank you, Eugenia, for your excellent customer service!

Versionmestore
United States
10 months using the app
Edited May 6, 2024

My account manager Yana Zheng is always very helpful, I needed to change the result of my dispute which she was able to do for me.
Customer service team is fantastic and wait time is only a few minutes which is great.
Well done CJ service team and well done CJ drop shipping.
D from Dzineprintz.com

Dzineprintz Store
New Zealand
10 months using the app
January 1, 2021

CJDropshipping is a superb application providing concrete and serious support that takes the time to answer us and guide us. Special mention to Edinson Zheng who was able to solve my order problem in less than 5 mins very efficient thank you to him.

Le Fly shop
France
10 months using the app
CJDropshipping replied January 4, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 9, 2024

My personal agent Bin Han has really been very helpful.

BRYHAM
United States
10 months using the app
July 5, 2021

I highly recommend CJ Dropshipping to all merchants. My personal agent, Xiaoqi, has provided me with exceptional customer service! Thank you :)

Visage Vue
Canada
10 months using the app
CJDropshipping replied July 6, 2021

Thank you for your feedback! Your approval is our motivation.