Reviews (9,611)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

October 29, 2023

My experience with Eugenia Deng from CJDropshipping was excellent. Eugenia's professionalism and in-depth product knowledge, combined with her friendly demeanor, made for a superb customer service encounter. She went the extra mile to address all my queries, ensuring a highly enjoyable experience. I wholeheartedly recommend her for outstanding customer service.

Dress Divine Jewels
Canada
10 months using the app
April 11, 2021

Victoria Wang in customer services she is really kind and helpful, I like how she responds to me ... also the app is very nice

SDRYA
United States
10 months using the app
CJDropshipping replied April 11, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

May 26, 2022

Started out with this app drop shipping, great support you are assigned your own person from CJ to deal with any problems which may occur. Best drop shipping platform out there.

offbeatabode
United Kingdom
10 months using the app
Edited May 26, 2023

Got excellent help from Michelle Luo. Fast response, very helpful, and I got all the help I needed.

Bruce Lin offered me great, great help. Extremely thankful.

Ponkei
Sweden
10 months using the app
October 19, 2023

Bianca was efficient, fast, and thorough. I am very satisfied with the service received!

KNA ENTERPRISE
United States
10 months using the app
January 5, 2024

Parfait et sourcing ultra rapide merci Ruth.

Plusy
France
10 months using the app
December 20, 2023

Box Chen has helped me a lot, always available at any time. I would be happy to work with him again.

Mein Shop
Austria
10 months using the app
June 2, 2021

I'm satisfied with CJ performance that they can deliver my product and their customer support is good. My agent Crystal has done a good job to answer my questions patiently and she is very supportive as well.

Easybo Pet Store
Hong Kong SAR
10 months using the app
CJDropshipping replied June 3, 2021

Thank you for your feedback! Your approval is our motivation.

February 9, 2023

Excellent customer service. Turbo Wang solved my problem in less than 12 hours, and he replied immediately if I had a question.

Gururu
Hungary
10 months using the app
January 4, 2024

Amazing app , I really love the customer service . Thank you Suki Huang

Spray Shooter
United Kingdom
10 months using the app