Reviews (9,615)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

November 10, 2020

Great customer service!! You all are the best! You all are a big contribution to my business. Thanks

Ortho-Shoe™
United States
10 months using the app
CJDropshipping replied November 12, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 23, 2021

My agent Aria LV is amazing. She's very responsive and helpful with all of my requests and questions. I look forward to continue working with her.

Baby Kachoo
United States
10 months using the app
CJDropshipping replied October 25, 2021

Thank you for your feedback! Your approval is our motivation.

Edited September 14, 2023

Good customer support! Janet Zhang was very helpful in quickly solving an urgent issue. Recommended!

Novigreat
Norway
10 months using the app
May 29, 2023

Ich bin sehr zufrieden. Mit dem Agenten kann man gut kommunizieren und erhält schnelle Rückemeldungen. Danke :)

opallaa.
Switzerland
10 months using the app
August 22, 2023

I had an excellent experience with Yuliya Chan's customer service! It was the first time I was ordering samples for my store and I was stuck in the process! With a lot of patience she guided me, shared the steps and even finalized a part of the process that I was not able to understand. She explained everything to me and now I'm able to make the next orders by myself! Thank you so much Yuliya, I'm very happy to have you as a supporter in this process of making my dream come true!

Muovare
United States
10 months using the app
May 31, 2021

I recommend CJdropshipping to every drop-shipper because of there customer service and short shipping times. Thankful for my agent Simon. He is always there whenever i need help while using the app.

Galaxline
United States
10 months using the app
CJDropshipping replied May 31, 2021

Thank you for your feedback! Your approval is our motivation.

September 23, 2023

I am a new user of CJ for 1 months, I really appreciated the good service from the members of the team mainly from Ken who helped me a lot with my first orders. I appreciated his very dynamic and always available services.
THANKS

Darlwin Shop
Canada
10 months using the app
October 23, 2023

Great Job of my privat agent Lydia!
Im very happy with her services

Homelynest
Switzerland
10 months using the app
December 5, 2023

Very happy with CJ, fast response and especially appreciate the service given by my dropshipping agent Jolee. She is very responsive and helpful.

Yuvida
Netherlands
10 months using the app
September 26, 2020

The customer service is absolutely the top reason why I continue to do business with CJ. Susan has handled all my requests and has even presented opportunities. I feel very comfortable that all my needs as a small business will be taken care of. It would be a mistake not to use CJ as your sourcing platform, and request SUSAN!

Superitive
United States
10 months using the app
CJDropshipping replied September 27, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!