Reviews (9,615)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

August 21, 2022

My question was how to proceed with my first order on CJ from Shopify. The support representative responded in a professional and helpful way. Got done in minutes. Thanks to the CJ support team.

Cozy Chiks
United States
10 months using the app
November 6, 2023

Always fast in connecting with the clients, and always gives good clarification in all of my enquiry. Kris Zheng is my agent and she is really excellent in doing her job! I am new CJ user so everything is a learning process for me. she gives me easy directions and easy to understand. even when she is not present sometimes other substitute agents solved my enquiry asap.

GUABONITA
United Kingdom
10 months using the app
September 30, 2023

Fionnula Wong help me, I need my shipping discount agreed with my agent to be realized, so Fionnula was online and supported me in the meantime. At the moment, I am waiting for my agreed shipping discount, and I know the commitment of support for each user. It's hard work, and if everything comes to fruition with my shipping agreement and product discount, I will recommend CJ even more.

Mavita
Brazil
10 months using the app
May 20, 2021

very nice support and perfect agents like Daisy Bao. Thank you very much ! With my orders I had a super connection to germany and with the delivery times I was very satisfied

OOASE
Germany
10 months using the app
CJDropshipping replied May 20, 2021

Thank you for your feedback! Your approval is our motivation.

March 31, 2021

the best app ever. shipping time is less too. agent Catherine was really helpful. customer service is very good and professional.

Secret Apparels
United Kingdom
10 months using the app
CJDropshipping replied March 31, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

October 19, 2023

Shinco Zhao my agent,has helped me tremendously times over the last few weeks, delivering information ,good quick communication.Very satisfied with the service.

MenstruRelax
Hungary
10 months using the app
November 1, 2023

I'm very pleased with CJDropshipping. I've been working with CJ over the last year and even if there were minor problems, the Agents at CJ always made sure to deliver the best possible outcome. Agents like Timothy Zan or Garrison Wong are always fast responding and the product sourcing is a blessing. Overall I'm really satisfied.

RHUBEX
Germany
10 months using the app
June 24, 2022

ADA is just the best she helped me through my issues with ease even when we got disconnected i was able to just ask for her and she connected right back with me and solved my issue

FabMeGrabMe
United States
10 months using the app
July 9, 2021

I appreciate the fast delivery times that Cj Dropshipping offers, their willingness to source products, and most importantly the assistance that I personally receive from Henry! He is quick to respond to attend my concerns and always offers solutions

joeysgiftsite
Kenya
10 months using the app
CJDropshipping replied July 12, 2021

Thank you for your feedback! Your approval is our motivation.

Edited March 26, 2024

Updated: Still working with CJ and still looking forward working with them for my business.

Awesome Service and Fast Delivery!
I have a problem? they will look into it and try everything to solve it for me.
I can get products to my customers in 4-5 Days.

Ceralio
Germany
10 months using the app