Reviews (9,616)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

December 14, 2022

Mango was the one who attended me an helped me with all my questions.
Very quick and detailed answers . I do not regret picking CJ.

Treize
Luxembourg
10 months using the app
January 10, 2024

I enjoy their customer service in CJ Dropshipping, especially Rami Wu. He has been transparent and has given me valuable information about suppliers and the quality of products. I would 100% recommend!

The Authentic Gentlemen
United States
10 months using the app
May 4, 2020

CJ is an absolutely superb app, they not only source products for cheap and good quality but they have amazing customer service, a great example of their customer service is Perry, a fine gentleman who is patient and eager to help. Hence I completely recommend CJ and their customer service especially Perry!

GoshGorilla
New Zealand
10 months using the app
CJDropshipping replied May 4, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

February 17, 2023

CJdropshipping customer service has been amazing. Even when roadblocks are beyond their control, they do everything in their power to fulfill orders as quickly and efficiently as possible and keep me informed along the way. I've bothered my Agent, Cherry Xu, every day for the last month. Each time, she responds with kindness and goes above and beyond to assist. And when she isn't in the office, my questions are always answered by the customer service team! This means that even though I am in a completely opposite time zone, there is never a lag in communication. Today, Cristina helped me figure out how to add multiple listings to my Etsy store from the same CJ listing. She's also helped me properly sync shipping data to Etsy (which is something even Etsy support was no help with!), and even pointed me to a link with curated best-selling products I can list in my store. I highly recommend CJ to anyone looking to dropship orders worldwide-- I especially recommend Cristina from customer support and Agent Cherry Xu. With their help, I was able to take my Etsy store from 0 to over 14k in sales in under 30 days. Can't wait to see what they help me accomplish in the future. <3

Word Vomit
United States
10 months using the app
October 28, 2023

Fast, Clear, and Professional. Great customer service.

The Edge Of…
United States
10 months using the app
October 21, 2020

Shipping is way faster than some other platforms. And my agent William Wei is super! Helps me sourcing products and getting a good connection with order fulfillment!

supagood.nl
Netherlands
10 months using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 30, 2023

Corry was so helpful and made sure to give me great tips to help me scale my business. Looking forward to growing my small business with CJ dropshipping!

Bliss Boudoir
Canada
10 months using the app
August 28, 2020

to say they're the only dropshipping company ill be lair, but what make them best are many factors, 1- communication 5/5. 2- shipping cost (better than Aliexpress). 3- Custom package. 4- Winning products + videos + competitive dropshipping price. 5- App for your shopify store to sync the products in seconds. NOW TELL ME WHERE YOU FIND THESE PACKAGE

KanZeeY
Norway
10 months using the app
CJDropshipping replied August 28, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited October 11, 2022

I really like the app but I especially like working with Sita. She is the best agent ever! Very profesional, friendly, dedicated and easy to work with!

Gaia.ip
Cyprus
10 months using the app
July 17, 2023

Perfect Service from DONNA.
Quick response.
I could fix my problem really quick with the help from Donna.

Digitalease
Switzerland
10 months using the app