Reviews (9,678)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive dropshipping services, noting its competitive pricing, broad product range, and user-friendly interface. Key features like real-time tracking, seamless Shopify integration, and effective inventory management are particularly valued. Fast and reliable shipping options, along with exceptional customer support, are frequently praised, with dedicated agents recognized for their responsiveness and professionalism.

October 28, 2023

Box Chen 这是我碰到最专业,最耐心,最好的客服人员。没有之一,爆赞!!!///Box Chen This is the most professional, patient and best customer service staff I have ever encountered. Likes

Lovely Niche
China
9 months using the app
February 28, 2023

Anne is a very friendly and helpful support staff, Anne responds very quickly to any queries regarding CJ warehouse services, thanks again Anne.

SHOPPEO
United States
9 months using the app
August 24, 2023

I would like to thank John for his impeccable service, I was able to resolve to find the solution, thank you JOHN!

CNKP
Portugal
9 months using the app
November 25, 2020

I have been using CJ for 6 months. It's a great app because:
- A professional agent is dedicated to you. You can ask them to source special products for you, negotiate prices with factories, give you information about trending products, etc... Agents are very available, that's great!
- Products are generally cheaper than on other platforms such as AliExpress. - When you find a winning product, CJ is perfect to build a brand (e.g. personalized packaging, stocks in CJ warehouses for a very fast shipping, etc.) The only con I can notice: even if shipping delays and lead time are better than other platforms, it can be expensive to get a 7-10 days delivery....

Kajeez
France
9 months using the app
CJDropshipping replied November 25, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 6, 2023

Fionnula Cjdropshipping is really good at focusing on what customers need and require. Fionnula have a real instinct to understand customers. Good work! You have the natural ability to understand and feel what your customers are experiencing, and you are able to meet their needs effectively.

shopfobi
United States
9 months using the app
June 28, 2021

My Agent Joyce is always there to help me. Efficient and professional. I can recommend CJ's Customer Service!

MeinBaseus
Germany
9 months using the app
CJDropshipping replied June 28, 2021

Thank you for your feedback! Your approval is our motivation.

January 27, 2021

The app is really easy-to-use and I appreciate all the services provided by agents. A please to work with them.

WacKeeny
Switzerland
9 months using the app
CJDropshipping replied January 27, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 5, 2023

Amazing costumer service and fast fullfillment

LidShop
United States
9 months using the app
December 8, 2023

It was the first time I used CJ as a supplier and at the beginning I had some difficulty understanding how to manage the various operations. fortunately I met the customer assistant Jolie who guided me step by step. She was incredibly helpful and patient and above all quick in responding to all my requests. without her I would still be lost trying to figure out how to fulfill my first order hahah. special thanks to Jolie.

Reinforx
Italy
9 months using the app
February 17, 2024

Great and quick help. I had questions that were answered by Jolie.

Almardini
Canada
8 months using the app