Reviews (9,619)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

Edited January 14, 2023

Tolle Beratung vom Ada Qui. Sehr bemüht und hilfsbereit. Weiter so. Kann jedem eine Zusammenarbeit mit CJ Dropshipping empfehlen.

Keske.shop
Austria
10 months using the app
Edited April 23, 2021

Great service and very cool agents and support. You have Personal agent and you have personal connection with him it gets more private. My agent Fiona is amazing. Always there and ready to help, always with a smile. Thank You. System or App is good makes your life much easier (once you figure all the futures) but that's why you have your agent, to help you. This is a big relief when you know that somebody takes care of all your orders. Just a click button and the product is on the way. Update 23/12/21:
I got signed a new agent Mrs. Estelle Zhou, and once again, they proved that they're all absolute professionals, going far and beyond to help the merchants and shop the products as fast as possible! Thank you for your constant support!

TRINCAT
Serbia
10 months using the app
CJDropshipping replied July 7, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 30, 2021

Great service by CJ and our agent:- Sophia Xue provide us really fast service and good communication.

BeatsWorld
Australia
10 months using the app
CJDropshipping replied June 30, 2021

Thank you for your feedback! Your approval is our motivation.

November 20, 2020

Shipping was always on time, customer support was very helpful and friendly, especially my rep, Estella! It was easy to source products too and their product quality is excellent.

Health Yard Co
Singapore
10 months using the app
CJDropshipping replied November 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 24, 2023

I will recommend this Drop-ship platform because I like they customer service respond. More prompt and friendly than some other suppliers i had a chance to talk too. My agent Agnes promptly respond and navigate me with directions and screenshots step by step. Thank you Agnes, its a pleasure to have business with you and your company.

The Whole Clan
United States
10 months using the app
December 30, 2023

Very helpful service from Bonnie who guided me step by step with an order. 5* customer service

Homeware Hub
United Kingdom
9 months using the app
October 29, 2020

This app has many built in resources allowing you to source and dropship your product hassle free.

Dew Coir Green Limited
Jamaica
10 months using the app
CJDropshipping replied October 29, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 24, 2023

I had a great experience with Fionnula from CJDropshipping as my customer service agent. She was really professional and super friendly!

TAR
Portugal
10 months using the app
November 2, 2021

Really efficient customer service and support from Sveta. Very fast and instant despite the reduction in staff after midnight in China.⭐️⭐️⭐️⭐️⭐️

ROZZBI
United States
10 months using the app
CJDropshipping replied November 2, 2021

Thank you for your feedback! Your approval is our motivation.

September 23, 2020

Every time I run into any problem i just need to contact my assigned agent, Grace Li, for help. She has been amazing in making my life easier dealing with my dropshipping orders. CJ is fast in shipping. and customer support is best

UrbanKlas
Malaysia
10 months using the app
CJDropshipping replied September 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!