Reviews (9,619)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

February 17, 2023

Anthony is my agent on CJ dropshipping. I feel supported 360 with him, he replays very very fast and every time he fixed my issues. Satisfied!

OKOHOKO™ BEAUTY
Romania
10 months using the app
November 9, 2021

Good service, they improved the platform but to be honest, I'm here only because of Shaw, he's really the best agent ever

Artasa
Italy
10 months using the app
CJDropshipping replied November 9, 2021

Thank you for your feedback! Your approval is our motivation.

Edited April 27, 2020

The agents are the best and they really help to solve any problem! The agent Summer Xia helped me resolve all the problems I had instantly! A really good alternative for oberlo!

Homify Store
United States
10 months using the app
CJDropshipping replied April 28, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

April 23, 2021

I wanted to make a special comment for CJ Dropshipping and especially to my agent Phoebus. I've been hearing a lot of sh*tty reviews on CJ Dropshipping. First of all it's free, so you're not in right to ask for prestige service. Second, yes their interface is not the best in the world, but it's on you to get over it and know how to use it (again it's free!!). They offer a LOOOT of features though. Another thing is that they always answer. There is always someone, 24/7 that is here to assist you, and it never took more than 15 seconds to get an answer. Yesterday, I asked my agent Phoebus to prepare for me special bundle with certain variants. And they did that, in 24 hours, like they promised. Special Shout out to my agent Phoebus, great service, great quality, super prices, super shipping times. Super nice agents, I recommend.

GSD Prestige
United Kingdom
10 months using the app
CJDropshipping replied April 24, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

June 27, 2023

Aoki Gong is the best. He is very knowledgeable and patient. He took his time to help me with what was needed. I can say I have gotten the best AGENT!
Thank you so much for a service well DONE!

EIGHTH 8, LLC
United States
10 months using the app
September 7, 2020

CJ is the best !! The prices are unbeatable and the quality of the products is as amazing than the agents.
Always happy to help you, and fixed all your issues
I'm really happy to deal with them !

EpiDePaille
France
10 months using the app
CJDropshipping replied September 8, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited July 11, 2024

BIG thanks to Leina Zhang everything is alright.

She helps every time i need help :)

Plushbuddys
Germany
9 months using the app
July 1, 2023

Truly great support, especially by Mandy. I made a mistake by connecting the wrong product to my store, resulting in a lot of wrong orders being paid for. However, I was instantly refunded, and Mandy made sure that my orders were corrected. I really appreciated her efforts, and I will definitely continue using the platform.

ManyCuddles
Belgium
10 months using the app
September 14, 2021

Awesome app, great help from agent and answered all the questions I had about my store, products and suppliers and what to do

Hunny Bubba Kids
Canada
10 months using the app
CJDropshipping replied September 14, 2021

Thank you for your feedback! your approval is our motivation.

January 3, 2021

Really good service from CJ Dropshipping - automatic connection to the store and they do quality control prior to sending the orders which is to a great benefit to my business. All of their customer service agents are so helpful. the last person that assisted me was Sylvia Wang and resolved my queries promptly and to my satisfaction. Very happy with them.

HOME AND ABOUT
Australia
10 months using the app
CJDropshipping replied January 4, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!