Reviews (9,631)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

September 4, 2024

Since last year they make some changes and had me little confused,but they really helpful explaining everything. It's getting much better.

Adorable Pet Supply
United States
Almost 2 years using the app
October 7, 2024

CJ is the best app for dropshipping i have came across. Really good communication and customer support team who are always there to help especially Eileen who is with me every time i need help. Always understand me and willing to help. Highly recommended!

Safe Back
Poland
9 days using the app
September 30, 2024

Great service from CJ Dropshipping, especially my agent Eileen. I was able to set up custom packaging for my product, connect the products to my store with ease and Eileen helped me every step of the way. Eileen help to finalise the packaging designs. It is great to have a personal agent, one benefit of using CJ Dropshipping. You can easily contact them on WhatsApp, email or through the CJ Chat.

PremTracker
United Kingdom
6 days using the app
October 25, 2024

Great customer support! I have to thanks Bellica and Elsa for their enormous help.

Haven Lux
Portugal
5 months using the app
December 4, 2024

I was Really in a state of confusion and devastation but thanks to Angel Li she was able to spot and help resolve my problem in less than a minute and i am grateful she saved me from so much stress!

Luxuriant Glow
South Africa
5 days using the app
October 28, 2024

i want to thank billy for his explanation all the time, very simple and understandable. thank you billy
regard:
said

Unique
Japan
2 months using the app
October 23, 2024

Very satisfied with the software but also with the agent that was provided to me. In no time, he understands very well what I expect from him. Thank you for everything, Charlie Zhang!!

Ggrandir Avec Autisme
France
11 days using the app
November 11, 2024

Fast answering and offered all help that I needed. Bonnie Gu gived me all infos that I need.

FastBuy
Belgium
9 days using the app
September 26, 2024

thanks alot CJ. it has excellent support team. the agents are amazingly fast to fix the issues. Special thanks to "Box Chen". you are the best!!!!

Lush Homing
United States
Over 1 year using the app
September 9, 2024

Perfect service. I really appreciated the patience and kindess of people who helped me. Leah thank you so much for you great and unforgettable help. I've just started my own shop and business and Leah's help has been priceless. But obviously i can't forget my precious agent Willa who helped me since the beginning in choosing the right product and how to add it on my shop. She/He was super generous and always there to help me whenever i found any problems. THANK YOU SOOOOOO SOOOOO MUCH.

MiRoLe's Shop
Italy
3 months using the app