Reviews (9,620)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

September 21, 2020

Great App, My agent Skye is absolutely amazing, she is so helpful and does everything in her power to give me the best customer service experience.
Highly Recommend

Pretty Pretty Stuff
United Kingdom
9 months using the app
CJDropshipping replied September 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited March 4, 2024

Harris was very helpful answering my questions about how the process worked :)

Wavy™
Denmark
9 months using the app
January 16, 2021

I've been using the CJ app for more then a year now and they are great. It's very important to have a good agent so that when problems occur this can be fixed quickly, my agent is Yeri and she's the best. I'm glad working with her and can always rely on her. Keep on the good work Yeri!

GOBALO
Belgium
9 months using the app
CJDropshipping replied January 18, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited March 29, 2022

Tiffany Chao was a very helpful agent, she takes the time to investigate an issue with some of my orders on hold. I would recommend her service to anyone for anything.

Waggle Hound
New Zealand
9 months using the app
CJDropshipping replied March 11, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

April 18, 2020

Lina is my agent i work with and she is great! answered all my questions and sorted out all issues i had

Bonnie & Co
Australia
9 months using the app
CJDropshipping replied April 19, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success.

January 19, 2021

The agent I am work with is absolutely amazing!!! She was very helpful and patient! Thank you Skye Zhu!!

MASOVA
Réunion
9 months using the app
CJDropshipping replied January 20, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 1, 2021

Thank you from the heart, Danny Xiang, someone who is considerate and responsive. thanks for your quick reply. I will not do without you.

stately jewels
United States
9 months using the app
CJDropshipping replied January 4, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 31, 2023

Thank you Sita Cui, you quickly solved my doubts and problems within minutes.
I absolutely recommend the CJ platform and their technical support.

slippershark
Italy
9 months using the app
Edited June 4, 2024

Really excellent service, from the application to the agents, I was lucky enough to have Whalen who managed to satisfy various requests and solve some problems, highly recommended!

SerenitàSonore
Italy
9 months using the app
June 13, 2023

CJ is a very pratical platform for e-commerce and my online business. At first I was a little apprehensive about navigating in "My CJ" space. I'd like to thank my agent June in particular for her invaluable help, her responsiveness to my questions and the solutions she provides to best satisfy my customers ! A real team effort and quality support !

Keejoa
Réunion
9 months using the app