Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product variety, personalized customer service, and competitive pricing. They commend its efficient order processing, reliable shipping, and additional services like product sourcing and quality checking. High-quality product images and various shipping options, including overseas warehouses, are also appreciated. Merchants have noted improvements in services such as faster order processing and updated tracking information.

June 2, 2023

I love CJ dropshipping, as its very easy to use especially with the immediate help of agent Brian! He's been very helpful all the way

The Pet Kit
Kuwait
About 2 months using the app
July 17, 2023

Ryan Chan always answered my questions and handle my request efficiently! He has so much patience and really easy to communicate with.

Caveliving
Hong Kong SAR
5 months using the app
June 7, 2023

I experienced some frustration when attempting to place an order that turned out to be invalid. Despite being presented with videos to watch, I was unable to complete the order. Fortunately, Rebecca stepped in and promised to speed up the process of obtaining the product from her team. I am grateful for her assistance.

Liam's Kicks
United States
About 1 month using the app
July 3, 2023

I recommend CJ they are really helpful and its easy to talk to the agents especially Bonnie i think this is great for begginers

Glassesofsweden
Sweden
4 months using the app
July 23, 2023

I was helped by Ken in customer service. He was quite expeditious and handled my call well as he understood my question and answered swiftly.

Perky's Market
United States
About 1 month using the app
September 22, 2023

Zoey was very helpful

Tobeheardclothing.net
United States
7 months using the app
February 12, 2024

جيد لكنه معقد نوعا ما ويفتقر الى اللغة العربية

My Store
Algeria
34 minutes using the app
May 29, 2023

Thanks Mary Li. Clear answers and speed in reactions. Thanks. I have appriciated and for this reason i recommand

jella.biz
Italy
3 months using the app
September 22, 2023

Al momento metterò 4 stelle, aggiornerò in seguito la mia recensione dopo aver avuto concrete esperienza di acquisto con l'app, perché sto giusto iniziando.
Avendo riscontrato alcuni problemi, ho notato che l'assistenza clienti è molto efficiente e risponde velocemente.
il mio assistente personale: Linda Feng

Love Infancy
Italy
4 months using the app
Edited June 15, 2021

I love this app, it is easy to find and order products, and the customer service is 100% on-point. They are 24/7 live actual people who are always ready to help you with any problem and they walk you through each challenge in a way that leaves you satisfied. Alex Chen was especially helpful and truly understood my problem and how to address it. I highly recommend the app. They do have longer processing and shipping times if you do not have inventory purchased already in the warehouse which is why I am giving a 4 not 5 star review.

Wevhu
United States
Over 3 years using the app
CJDropshipping replied June 15, 2021

Thank you for your feedback! Your approval is our motivation.