Reviews (9,624)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

November 18, 2023

Great customer support, Chloe Zhang was very helpfull with my iquiry.

HOPRDOX
Czechia
9 months using the app
January 6, 2023

Miya Huang was very helpful and patient. I needed help finding the carrier for the product I sell on my store and she figured out in just a minute!

BowlFriendly
United States
9 months using the app
October 2, 2023

Using the app has been a breeze with only minor hiccups related to certain products. However, any issue I've encountered was swiftly resolved by my outstanding agent, Cherry Xu. Her proactiveness stands out, as she often reaches out to assist me even when I haven't raised a concern. It's refreshing to interact with someone who not only offers impeccable service but also engages in genuine, human conversations. It's such a contrast to the robotic interactions I've had in the past. If you're in search of an exemplary agent, look no further than Cherry Xu. She gets a full 5/5 stars from me!

KinglyGoods
Sweden
9 months using the app
May 27, 2020

A great fulfillment agent solution. Supportive agent for every CJ users. Lots of payment method to pay your goods

AcuHealic
Indonesia
9 months using the app
CJDropshipping replied May 27, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 24, 2022

I used this app to help me with orders fulfillment, so far is great so much options for shipping and customer support are amazing, Ada was helpful she did awesome support with the products connections.

Trend4us
United States
9 months using the app
CJDropshipping replied March 24, 2022

Thank you for your feedback! Your approval is our motivation.

Edited February 18, 2024

CJ ist mega gute Plattform. Und der Hilfe auch mega gut. Für mich hat Rami Wu geholfen. Danke Rami Wu. Danke CJ

Mein-mini
Switzerland
9 months using the app
November 2, 2023

This app features a personal assistant to help every step along the way. I am currently working with someone called Box Chen who has helped with every query I have asked and got me through it, I’m not sure if this person sleeps, every time I message they reply within minutes no matter the time or day!

FitnessFusionz
United Kingdom
9 months using the app
February 19, 2021

I just began a dropshipping business and after having not much luck finding suppliers, I found CJ and my experience with them has been fantastic! They even assigned my account an agent, Icy Hu, who has been so great to work with! Whenever I‘ve had a question or concern she always quickly helps resolve it, such great customer service from Icy and CJ!

Simply Strained
United States
9 months using the app
CJDropshipping replied February 20, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 9, 2022

CJDropshipping is best app & service for dropshipping. They have a great customer service team, issues are solved in quickly .

Flagoa
Portugal
9 months using the app
Edited September 8, 2022

I've had several question and Billy is always quick and willing to help. Always teaching by providing links to questions so you can follow along. Thank you, would recommend.

Sunset Coco
Canada
9 months using the app