Reviews (9,690)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive dropshipping services, noting its competitive pricing, broad product range, and user-friendly interface. Key features like real-time tracking, seamless Shopify integration, and effective inventory management are particularly valued. Fast and reliable shipping options, along with exceptional customer support, are frequently praised, with dedicated agents recognized for their responsiveness and professionalism.

Edited January 25, 2021

We used a different platform when we started the business but glad to have switched to CJ. They do quality checks ensuring that the ordered package is correct before shipping out. If there are missing info, they would proactively send us notifications which we highly appreciate. Shout out to our former agent Katrina and our current amazing agent Yuki Z. for kind assistance as always! We would like to see some improvements on the new Fresh interface especially on the syncing of the old orders. Overall, highly recommended!

Wundercart
Philippines
8 months using the app
CJDropshipping replied January 26, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 26, 2021

Cj dropshipping is just amazing and I happily give Agent Vincy 5 stars! Thank you so much for your wonderful service. !!!!!

magical gadgets store
Morocco
8 months using the app
CJDropshipping replied February 28, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 25, 2023

I love CJdropshipping they have a great user friendly platform that truly gets the job done and the suppliers are great for the most part. Bruce Lin was personally one of the most professional and was also very nice and very quick with responding back to me.

SolaceCity
United States
8 months using the app
January 12, 2023

I am so impressed with the great customer service Ada qiu on CJ DROPSHIPPING provided for me. She patiently and quickly answered all the many questions and concerns I had. I really appreciate all the information she helped me to understand. THANK YOU , hope I always get to do business with you Ada qiu!

Maztech
Canada
8 months using the app
Edited July 18, 2023

great app, with great services, i had some problem with sourcing but the customer service has solved it right away Fionnula wong was her name, great sevice thank you

also just had great service again by Paulo Huang, thank you CJ

Fidgets Box
Kuwait
8 months using the app
April 2, 2021

Great app with great products and good support. I would especially recommend agent Hugo Hu, who was very helpful with the info.

ORBY
Croatia
8 months using the app
CJDropshipping replied April 5, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

September 11, 2023

I had a few questions about the orders and Freda was very helpful, She did her best to help and was understanding. I am very pleased that she was the person they chose to help me, and I thank her as well.

Lucetta Kids
Austria
8 months using the app
November 6, 2022

Excellent communication with the agent and fast cooperation about products. Irene is good, and communication with her is very easy.

Pocket Wading Boots
United States
8 months using the app
July 5, 2020

Customer service is awesome. Fiona Xu is very professional and she gave me the answers in seconds. Highly recommended. For the people out there, give it a try with CJ dropshipping and I think you guys will like it as I do.

Instastrek™
United States
8 months using the app
CJDropshipping replied July 5, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited February 14, 2024

CJDropshipping is great with its simplicity, vast product range, and reliable global shipping. Customer Support is also great. Arlene especially was very helpful.

Homequirk
Austria
8 months using the app