Reviews (9,624)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

November 25, 2020

I have been using CJ for 6 months. It's a great app because:
- A professional agent is dedicated to you. You can ask them to source special products for you, negotiate prices with factories, give you information about trending products, etc... Agents are very available, that's great!
- Products are generally cheaper than on other platforms such as AliExpress. - When you find a winning product, CJ is perfect to build a brand (e.g. personalized packaging, stocks in CJ warehouses for a very fast shipping, etc.) The only con I can notice: even if shipping delays and lead time are better than other platforms, it can be expensive to get a 7-10 days delivery....

Kajeez
France
9 months using the app
CJDropshipping replied November 25, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 28, 2021

My Agent Joyce is always there to help me. Efficient and professional. I can recommend CJ's Customer Service!

MeinBaseus
Germany
9 months using the app
CJDropshipping replied June 28, 2021

Thank you for your feedback! Your approval is our motivation.

April 6, 2023

Fionnula Cjdropshipping is really good at focusing on what customers need and require. Fionnula have a real instinct to understand customers. Good work! You have the natural ability to understand and feel what your customers are experiencing, and you are able to meet their needs effectively.

shopfobi
United States
9 months using the app
January 27, 2021

The app is really easy-to-use and I appreciate all the services provided by agents. A please to work with them.

WacKeeny
Switzerland
9 months using the app
CJDropshipping replied January 27, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 5, 2023

Amazing costumer service and fast fullfillment

LidShop
United States
9 months using the app
November 28, 2023

CJ has the most up to date system compared to other agents/companies I have worked with, and my agent Carrie is very responsive and responsible! Will recommend anyone started out to use them.

LashBuddy
United States
9 months using the app
July 12, 2020

I got good support from Howard. He helped me to import 1st product from CJ App. I appreciate. Thank you Howard Huang.

Under 69 🏋️
United Kingdom
9 months using the app
CJDropshipping replied July 12, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited November 18, 2021

I recommend this platform. My current agent: Mix Huang is really helpful and professional. If you need help the support is really good and swift.

ThePetsArk
France
9 months using the app
CJDropshipping replied November 18, 2021

Thank you for your feedback! Your approval is our motivation.

June 10, 2022

Thanks to Sveta for the precious help. She responded quickly and kindly. Also thanks to CJ for the easy order fullfilment

Mildano Sonnenbrillen
Germany
9 months using the app
September 10, 2022

I had issues with my orders and I couldn't sync is it. Then I asked the friendly AdaQiu from the Customer Support. She helped me so much that it took me only some seconds to fix it.

FreshScreen
Switzerland
9 months using the app