Reviews (9,691)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive dropshipping services, noting its competitive pricing, broad product range, and user-friendly interface. Key features like real-time tracking, seamless Shopify integration, and effective inventory management are particularly valued. Fast and reliable shipping options, along with exceptional customer support, are frequently praised, with dedicated agents recognized for their responsiveness and professionalism.

April 14, 2021

Very efficient agent Victoria Wang help me with everything i need in a minute!
Very helpful with my first order

Doodollgames
Italy
8 months using the app
CJDropshipping replied April 15, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

January 9, 2023

The support from Zoey is really good. Really good customer service and speed when I need something. Highly recommend!

Major Shock
Mexico
8 months using the app
Edited February 6, 2023

I was so frustrated earlier for months I felt I was getting the run around finally after putting a 1 star review Ceci with CJ reached out very polite asked if she could help we screenshot back and forth some minor issues with one order finally we got it delivered and now our frenchiesglobe.com customers can have their beautiful products and we can go one with business as usual

Frenchies & Friends Pets Portal
United States
8 months using the app
CJDropshipping replied February 6, 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

February 10, 2023

Mein neuer Agent ist nun John Tao. Er ist sehr kompetent und hilft sofort weiter!
Auch bei sehr komplexen Fragen kennt er sich perfekt aus.
Seine Antworten kommen sofort zurück und passen immer. Und er ist sehr freundlich!
TOP!!!

Domestic-Premier
Austria
8 months using the app
April 2, 2020

Great software and great people to work with! Straight forward and easy to use :) Would work with them again.

Aloha Tapestry
United States
8 months using the app
January 23, 2024

I am very satisfied with CJDropshipping as a store owner. Shinco Zhao is a very good agent and he always helps me with my problems. I am so thankful. They have a very good Service and nice Staff.

SCENT OF THE DAY
Germany
8 months using the app
December 27, 2022

Yvonne Xu, the personal agent assigned to me has been super helpful with the fulfillment process. Not only quick and responsive any time I have questions but also proactive to help me with concerns for the future regarding my products and all things regarding their fulfillment. Yvonne Xu, you are the best

viserica
United States
8 months using the app
January 27, 2023

Perfect service, and great customer service. Winnie helped me, answered my questions and treated me very well with professionalism. Cj Dropshipping is the biggest dropshipping service.

soltier place
Brazil
8 months using the app
October 20, 2023

cj support team is awesome

LaamAlif
United States
8 months using the app
May 30, 2023

I would like to say thank you to my agent Winnie who has provided an excellent service.
I really appreciate that and I am looking forward to future cooperation.

4beinerparadies
Germany
8 months using the app