Reviews (9,691)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

July 21, 2023

ich war mit der arbeit von Ken sehr zufrieden und hat mir sehr weitergeholfen das Problem mit meiner IOSS Nummer zu lösen. fühlte mich verstanden und es wurde sich zügig um die probleme gekümmert dafür möchte ich mich rechtherzlich bei mein Agenten Ken bedanken

Exuberu
Germany
8 months using the app
February 12, 2023

We are new to CJDropshipping, and found their import solution to our Dropping shipping store to be the most effective and easiest to use. We had a question regarding a product we ordered for testing purposes and the shipping timelines, was unclear. We considered to move to an alternative provider and decided to first reached out on a Sunday via WhatsApp to CJDropshipping.

Rebecca was the agent who responded and calmed our concerns and resolved our shipping issue immediately and provided detailed information on what we can expect and relay to our customers. We will stay with CJDropshipping, thanks to Rebecca, professional, quick and effective response. We look forward to work with CJDropshipping in the future. The Hypermallonline team.

HyperMallOnline
United States
8 months using the app
April 22, 2020

CJ has been fantastic to work with!! They make ordering my products so easy and provide WAY faster shipping times. Really has made having my own store a seamless process!

Finesse Fitness
United States
8 months using the app
CJDropshipping replied April 22, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited December 16, 2023

Sena has been so helpful with every inquiry. Quick to respond and doesn't only send links to 'how to' pages, but helps with each step and makes sure that everything is taken care of. The live agent is key.

Also have to mention Murphy Hu is my hero, I made some mistakes and he was so helpful in fixing the issue as well as explaining the situation. The customer service is amazing with this company.

Sydney Smith Pours
Canada
8 months using the app
February 7, 2023

Fionnula responds within 5 minutes with a great solution/answer to my problems or to my questions. Awesome site!

leena & lime Shoppe
Philippines
8 months using the app
April 27, 2021

Fast answers and help with your questions. With the chat its very easy to ask any questions you have and they are very willing to help you where possible.

Dierenvermaak
Netherlands
8 months using the app
CJDropshipping replied April 27, 2021

Thank you for your feedback! Your approval is our motivation.

February 14, 2023

I would highly recommend this app for anyone starting a shopify store. My personal agent Rebecca is very professional and helped resolve any issues I had. She is always available to help and responds right away.

Cloud PJs
Canada
8 months using the app
November 25, 2023

Rami Wu is great and very helpfull with all my questions about CJ

Mamati Store
France
8 months using the app
May 27, 2021

Really good app' with a lot of options and products ! Our agent Grace Li is very helpful and a good advisor, i recommend !

KitCook
France
8 months using the app
CJDropshipping replied May 27, 2021

Thank you for your feedback! Your approval is our motivation.

February 5, 2023

ottima assistenza. l'agente Cristina mi ha aiutata a capire come risolvere alcuni problemi. consigliato

GIOMIDE
Italy
8 months using the app