Reviews (9,692)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

December 8, 2020

Great app and great customer support. Jiessie Li is the most friendly and professional agent I've ever worked with.

Be distinctive
Bulgaria
7 months using the app
CJDropshipping replied December 8, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited June 19, 2023

El soporte de CJdropshipping es muy bueno. Sita Cui es muy profesional y me ayuda en los que necesito. Gracias Sita Sui de CJdropshipping

Blomify
Spain
7 months using the app
December 12, 2023

Excellent support all over the the hour. Special thanks to Grant.

Selectique
United Kingdom
7 months using the app
March 22, 2023

I love CJ dropshipping and the work of fiona Xu is amazing, she is very professional and I want continue to work with CJ.

Thanks !

Astelle Montmirail
France
7 months using the app
January 15, 2020

The service that CJDropshipping provides is perfect! The prices are better than Aliexpress and you'll get a personal agent. My personal agent Katrina helps me with anything I need and she is very flexible. If you have a problem you can always go to her!

Jouw Kinder Winkel
Netherlands
7 months using the app
December 12, 2020

My Agent Skye is very knowledgeable and helps me with everything she can. She also writes back quickly via WhatsApp. The platform CJDropshipping is also very good. I appreciate it very much, thank you

RabattRatte
Germany
7 months using the app
CJDropshipping replied December 13, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited June 4, 2024

I cannot praise CJ's service enough, and I am especially grateful for the exceptional assistance provided by Zoey, my dedicated agent. Zoey's professionalism, attentiveness, and willingness to go the extra mile truly made my experience outstanding. Her expertise and friendly demeanor made navigating the process seamless and enjoyable. I highly recommend CJ, and I am sincerely thankful for Zoey's exceptional support. She's an asset to the team and made my experience truly memorable. Thank you, Zoey and thank you, CJ, for the fantastic service!

Babyond
Switzerland
7 months using the app
November 18, 2020

CJ has been a game changer for me in Ecommerce. Thanks to my agent Yeri, I am able to negotiate and get the best possible prices with shipping way faster and more reliable than AliExpress.

SnowCut™
United States
7 months using the app
CJDropshipping replied November 18, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 4, 2020

Great customer service. Direct contact with an agent is a plus along with 24/7 customer service to help with any queries relating to CJ website and orders. Danny Xiang has been really helpful and patient with me. A++ Thanks

loveprezzies
United Kingdom
7 months using the app
CJDropshipping replied December 6, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 11, 2023

I had some issues with changing the sku code of some of the imported products in CJ but i was helped by Ruth and it was resolved quickly. Good customer service provided by Ruth!

Vivantia
Netherlands
7 months using the app