Reviews (9,626)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

March 25, 2021

I was always impressed by the staff at cj. But since I've been working with Jasmine as an agent, it's different. Trust, Responsibility, Kindness, Compassion and these are just some of the qualities she has and most importantly a lot of patience. So big shout out for cj but especially for my agent Jasmine!

Happy Trend
Romania
8 months using the app
CJDropshipping replied March 25, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

February 22, 2023

This is a great application that allows us to have a professional service for our customers! The customer service is top, fast and efficient, nothing to say (thanks cheria!!)

Chobroz
Greece
8 months using the app
Edited February 3, 2023

This service has been pretty interesting so far. I was looking for a service that handled custom packaging and fulfillment. So it seems they are a good fit. I’m just getting started. I have had some questions along the way. Billy and Zoey with their customer service were very helpful and patient with me as I’m going through this new process. I appreciate the good customer service thus far. Once I have had some orders fulfilled I’ll come back for another review.

GLAMISIMA
United States
8 months using the app
December 24, 2022

Great assistance! Thank you Box Chen if you read this, you're the best! He really helped me in no time, thank you

BeautyQual
Italy
8 months using the app
October 13, 2023

good service and quick answers to my questions from Leah Cheng

Bijou Ness
Germany
8 months using the app
December 18, 2022

Ottimo servizio, i costi leggermente più alti sono giustificati dall’ottimo servizio offerto che riduce il lavoro da parte nostra. In più il servizio clienti tramite whatsapp è di una tempestività mia vista, in 5 minuti rispondono ad ogni ora. Fantastico

FreakyStore
Italy
8 months using the app
December 19, 2023

Excellent WhatsApp customer support team. I was stressing with my customers orders
But Bonnie, came to the rescue. I have learnt alot. Highly recommend for anyone in the e-commerce space! Thank you.

Trendxchange.co.uk
United Kingdom
8 months using the app
December 19, 2023

Je suis très satisfait du service d'Isla qui est très réactive et fait son maximum pour répondre aux différentes demandes.

PaceFolio
United States
8 months using the app
August 10, 2021

My first experience with CJ Dropshipping was great. Henry Hu who is the agent assigned to me is very nice. We had good discussions and I think CJ Dropshipping is of great benefit to anyone who wants to do e-commerce in general and dropshipping in particular.

LKM SUPRÊME
Canada
8 months using the app
CJDropshipping replied August 10, 2021

Thank you for your feedback! Your approval is our motivation.

October 6, 2022

Sehr guter und freundlicher Support, die App funktioniert ohne Probleme.
eine gute Alternative zu anderen Dropshipping Anbietern mit schneller Lieferzeit. Ich bin bis jetzt sehr zufrieden.

Shirtyneers
Germany
8 months using the app