Reviews (9,693)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

June 27, 2021

Great service. I solved problems quickly. I really appreciated Yuki Zhao. for her patience and quick service. She managed to solve something that will bring me enough sales. It's the best dropshipping platform out there right now, they deliver quickly and they are very professional. I recommend them a lot, for droshippers it's the best, and thanks to Yuki Zhao for helping me so quickly in the support.

beautyjennifer
France
7 months using the app
CJDropshipping replied June 27, 2021

Thank you for your feedback! Your approval is our motivation.

Edited May 7, 2023

CJdropshipping customer service has been great! Rebecca Lin, Loker Wang & Jerrod have been a great help! They quickly check my orders and answer all of my questions.

Goosh Beauty
Australia
7 months using the app
October 18, 2023

Tout est bien détaillée sur l'application et j'ai un agent a l'écoute "Vita" , je suis très satisfait

Doux Frisson
France
7 months using the app
June 21, 2023

I got this app and on the first day they gave me a private agent! Lavinia Liang is her name. She has been amazing from the first moment we talked! She is professional and always replies quickly and efficiently.

Culinary Steel Works
United States
7 months using the app
June 22, 2023

I am extremely pleased with the service provided by Billy. He was attentive, responsive, and went above and beyond to ensure my satisfaction. Throughout the entire process, Billy demonstrated professionalism and expertise, addressing all of my concerns promptly and effectively. I highly recommend his services to anyone in need. Thank you, Billy, for your outstanding assistance!

PEAKSTEIN
Germany
7 months using the app
October 5, 2023

The customer service for CJdropshipping has always been excellent. Fionnula helped me with my recent issue. She was very quick to respond and provided me with resources and guidance to solve my problem.

InspirationIncluded
Canada
7 months using the app
Edited September 21, 2023

Bianca at CJ Dropshipping has been a tremendous help. Her expertise and support have made my experience exceptionally smooth. Highly recommended!❤️❤️

Daintesque
Sweden
7 months using the app
February 13, 2021

The cj platform isn't so user friendly at first, but with the help of the chat assistants, like William Wei, who has been really patient and answererd to my questions really fast it has been an easy journey.

Eyeval
Italy
7 months using the app
CJDropshipping replied February 20, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 22, 2024

I have been using CJdropshipping for about half a year now and when they say they are the best distributors for beginners, they mean it! Chandy Chen in specific has been a huge help with any problems I have faced and I am beyond grateful. Without them I would still be stuck on many problems! Thank you very much for creating a platform that is beginner friendly as well as hiring staff that actually care about thoroughly fixing customers problems.

R&M
United States
7 months using the app
September 26, 2023

I am new to the dropshipping process, and when I searched for a reliable supplier, I found CJ, and I linked my store to CJ, and when I asked to have an agent with me, Miya Huang met my requests and helped me with all matters and inquiries - Thank you, Miya.

VogueSparkle
Egypt
7 months using the app