Reviews (9,626)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

April 2, 2021

Great app with great products and good support. I would especially recommend agent Hugo Hu, who was very helpful with the info.

ORBY
Croatia
8 months using the app
CJDropshipping replied April 5, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

Edited July 18, 2023

great app, with great services, i had some problem with sourcing but the customer service has solved it right away Fionnula wong was her name, great sevice thank you

also just had great service again by Paulo Huang, thank you CJ

Fidgets Box
Kuwait
8 months using the app
September 11, 2023

I had a few questions about the orders and Freda was very helpful, She did her best to help and was understanding. I am very pleased that she was the person they chose to help me, and I thank her as well.

Lucetta Kids
Austria
8 months using the app
November 6, 2022

Excellent communication with the agent and fast cooperation about products. Irene is good, and communication with her is very easy.

Pocket Wading Boots
United States
8 months using the app
July 5, 2020

Customer service is awesome. Fiona Xu is very professional and she gave me the answers in seconds. Highly recommended. For the people out there, give it a try with CJ dropshipping and I think you guys will like it as I do.

Instastrek™
United States
8 months using the app
CJDropshipping replied July 5, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 14, 2023

I just completely love CJ and how easy it is to add and link stores and products. Leila is my my dropshipping agent and she was been very helpful and it’s nice to have a dedicated agent to help me.

Laazuli
United States
8 months using the app
Edited June 22, 2020

I think that Cjdropshipping is the future of this buisness model Cj offers us a lot of things:

1. Packaging

2. Rapid delivery

3. Very good price

4. Sourcing

5. We can even ask them to make videos of our products

6. Brand creation

7. Stock up for even faster deliveries

And especially their biggest point is the customer service that is irreproachable, each dropshippeur have dedicated agent who takes care of everything for him.

My agent Nina is very reactive and takes care of all my worries in a very fast time, she allowed me to start developing my shop having the feeling of being followed and helped i thank her very much.

Thanks to CJ dropshipping to exist you are the best.

Bento Na Bento
France
8 months using the app
CJDropshipping replied June 22, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 13, 2023

So far my experience with CJ has been stellar. I've worked with Estella Wu who has been most helpful in sourcing very unique electromechanical products. I will update this review when my ecommerce experience with CJ matures. But great experience so far.

Discoverling Store
United States
8 months using the app
September 15, 2023

Love the app and love the service too thanks to Linda for taking care of all my doubt. she was always ready with a good answered and explanation to all my questions for this I give 5 star

HalloweenTown Shop
Italy
8 months using the app
August 3, 2023

It was a pleasure to work with CJdropshiping, the product here is great, my agent Niky is great, and my problems are solved quickly.

Unike turprodukter
Norway
8 months using the app