Reviews (9,692)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

December 1, 2023

Everythings great so far, my agent(Tab Zhao)
is Coprative always there for my help. My experience with CJ and its services is good. I recommend

Quixotic
Pakistan
7 months using the app
Edited April 28, 2024

great help from Rebeca Lin , she's amazing help from customer service

Rose 5
Australia
7 months using the app
April 13, 2021

They have pretty good support they try to help you out sometimes even more than one person and do their best to help you out! I recommend

Vermigon
Greece
7 months using the app
CJDropshipping replied April 13, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

September 24, 2020

This app has been great since I downloaded it. At first I was a bit skeptical but there customer service team is amazing. They also have fast and reliable shipping methods. And my agent Irene has been such great help finding suppliers and dealing with customer complaints! I would recommend this app.

Magic Market Co.
Canada
7 months using the app
CJDropshipping replied September 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited August 7, 2024

Miya Huang has been an amazing agent. She is professional, attentive, and always kept me well-informed. Miya made the entire process smooth and stress-free. I highly recommend her for excellent service.

Vandevo
Netherlands
7 months using the app
November 3, 2023

I have the best experience with Royce Zhang, He helps me with finding products and put them directly on CJ! I'm happy with the fast communication. Thanks!

Bo-Home
Netherlands
7 months using the app
June 30, 2023

Luna has been very helpfull with some order problems ive had. Good customer service from her. Thank you

Petitfoo™
Australia
7 months using the app
December 3, 2023

Garrison Wong was extremely helpful in getting me the info I needed for finding my package. Thanks again!

HomeGo
United States
7 months using the app
Edited March 20, 2024

CJ Dropshipping was an amazing choice for my first start up. They are so easy to manage and very friendly workers. Joean Gu has been the best agent I can imagine. Any time I have any issue he always gets it resolved, he also is great at negotiating pricing with manufacturers, and always answers as efficiently as possible. If you are just starting out and don't know what company to work with I always recommend CJ Dropshipping, and if you are lucky enough you will get Joean Gu as an agent.

EcoFlex™
United States
7 months using the app
October 23, 2023

I had a great experience with the app and with Doria from as my customer service agent. She was really professional, answered immediately my questions, and was super friendly.I deffinitely recommend the app too.

Homelizio
Greece
7 months using the app