Reviews (9,695)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

Edited August 17, 2023

I use CJ as the shipping is fast and excellent customer service especially from Lori Wu. I have multiple e-commerce stores and CJ does make everything easy for me. 10/10 recommend

Giggles & Kicks
United Kingdom
5 months using the app
March 7, 2024

Quick response times on all queries and friendly helpful agents. No complaints here :) We had a great experience with Ashley Wu!

Enzensa
Norway
5 months using the app
Edited October 9, 2020

Excellent service, very quick responses. My agent Sylvia Wang is brilliant and always quick to reply and help with anything. Would highly recommend her and CJ

GlamYourPets
Ireland
5 months using the app
CJDropshipping replied October 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 6, 2024

Great dropshipping app its so fast and support of agent Karen Jiang is so great (:

Kedibu
Türkiye
4 months using the app
May 18, 2024

Pour un débutant c'est très compliqué de tout comprendre. Il y a beaucoup de chose à prendre en compte et rien n'est simple. Il faut donc toujours être en train de demander conseil à son agent et les réponses ne sont pas tout le temps celle attendue. Cependant c'est un très con site

BELIX
France
4 months using the app
November 1, 2022

Debbie Lai helped me very much! I had questions about a product, and she was very respectful. Thank You!

Clethi
United States
5 months using the app
March 5, 2023

This is by far the best customer experience I have ever had. Jesse is the one who helped me, and he helped me very well, and the response time is unmatched.

Gostardeal
Netherlands
5 months using the app
March 27, 2024

Bring Zhong quickly answers my questions and I get specific information. He's super helpful!!

AIMWOM JEWELRY
United States
5 months using the app
October 24, 2023

Big thank you to Eugenia Deng for helping me in resolving my order issue. My agent did a fantastic job, and I’m really happy with the support I received.

Classy Creatures
Canada
5 months using the app
January 27, 2024

Its a good app. July has been very helpful and answers promptly. Totally recommended.

Ta Ra Rum Pum
India
5 months using the app