Reviews (9,624)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
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I always contact CJ to doy my fulfillments and get the agents to confirm availability. Today Donna took my request and She was fast and friendly. I usually get Amy to take my requests which gives me great service as well. Customer service has been great to me, I appreciate you all. You all do such a great job!!!
Thank you
Lery
Thanks to Sveta for the precious help in finding the size of the product I wanted to sell. She responded quickly and kindly. Thanks to CJ for the good customer service.
Very efficient agent Victoria Wang help me with everything i need in a minute!
Very helpful with my first order
Thank you for your feedback! Your approval is one most important reason for our continuous improvement.
The support from Zoey is really good. Really good customer service and speed when I need something. Highly recommend!
I was so frustrated earlier for months I felt I was getting the run around finally after putting a 1 star review Ceci with CJ reached out very polite asked if she could help we screenshot back and forth some minor issues with one order finally we got it delivered and now our frenchiesglobe.com customers can have their beautiful products and we can go one with business as usual
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.
Mein neuer Agent ist nun John Tao. Er ist sehr kompetent und hilft sofort weiter!
Auch bei sehr komplexen Fragen kennt er sich perfekt aus.
Seine Antworten kommen sofort zurück und passen immer. Und er ist sehr freundlich!
TOP!!!
Great software and great people to work with! Straight forward and easy to use :) Would work with them again.
cj support team is awesome
Yvonne Xu, the personal agent assigned to me has been super helpful with the fulfillment process. Not only quick and responsive any time I have questions but also proactive to help me with concerns for the future regarding my products and all things regarding their fulfillment. Yvonne Xu, you are the best
Cristina Chen Cristina Chen is very competent and solved my problem quickly and professionally.
I recommend her