Reviews (9,696)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

October 6, 2023

My agent was Linda. She was very helpful in creating a ticket to help me check inventory for products listed on my website. I give her 5 stars! She was very patient and paid attention to detail.

Kawarlux
United States
7 months using the app
April 30, 2023

Thank you Bonnie for always being helpful, thanks for all the helpful links, thanks for your quick response. Thank you for all you do, I appreciate you. Stay blessed!

Precious D&I
United States
7 months using the app
May 2, 2023

Excellent Chat Support by Customer Representative Brian Qiu. He was able to understand my questions and shared the information in detail with screenshots to guide me through the process.

The Market PK
United Kingdom
7 months using the app
July 26, 2023

Five stars for Sulee Li, the exceptional agent from CJdropshipping. Her diligent customer service, expertise in solving issues, and outstanding communication skills make every interaction a seamless experience. Highly recommended for all your dropshipping needs!

My Store
Spain
7 months using the app
November 17, 2023

Wow..
Very impressive the way queries and disputes are handled. I am 100% satisfied with cj droppshipping with the speed.

KokkoPris
Norway
7 months using the app
Edited December 27, 2021

Just a refresh from my past review, cjdropshipping is the best app on shopify.
My agent Nikki Zhang and his colleagues have helped me build a strong brand, they spread very fast and are all very nice to me. It is a revolutionary platform, it has helped me to solve 99% of the problems I had before with deliveries and where to store my products.
As well as their agents who are very professional and kind, they respond very quickly and do everything they can to help us, especially my agent Nikki Zhang and Flora Sun who I get along with very well.

disopra™
United States
7 months using the app
CJDropshipping replied October 18, 2021

Thank you for your feedback! your approval is our motivation.

January 2, 2024

I recently had the pleasure of experiencing exceptional customer assistance from Ken at Cjdropshipping. His professionalism, efficiency, and willingness to go the extra mile truly stood out. Ken's expertise and friendly demeanor made my order-processing experience seamless and enjoyable. Kudos to Ken for setting a high standard in customer service!

Logans
Italy
7 months using the app
Edited December 31, 2023

I wanted to take a moment to express my sincere gratitude for the exceptional customer service I recently received from John. In an era where genuine care and attention to customer needs are often rare, John's commitment to ensuring a positive experience truly stood out.
From the outset, John exhibited an impressive level of professionalism and courtesy. He attentively listened to my concerns, demonstrating a deep understanding of the issue at hand. What truly set him apart was his proactive approach in finding a swift and effective solution, going above and beyond to ensure my satisfaction.

CHERY BRIXTON
United States
7 months using the app
June 10, 2021

Leo Wong is the best agent, always helpful and really cool guy!! I recommend this App 100% Thanks a lot to all the team, specially Leo

Wear Rojo Sandía
Mexico
7 months using the app
CJDropshipping replied June 10, 2021

Thank you for your feedback! Your approval is our motivation.

September 1, 2023

I really enjoyed working with Elsa Tong. The customer service was very awesome. Really nice person. Helped me to source, provided me with all the information I needed, and showed me how to navigate my way around. Patient with me because I'm new. Overall best experience.

IntellGadget
United States
7 months using the app