Reviews (9,628)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

August 7, 2023

Great customer service.
Fast explanations from Fionnula Wong, who helped a lot about custom question. Thanks again !

Ma ptite boutique
France
7 months using the app
August 3, 2023

Nigel in my personal agent and he's wonderful service, fast answer and very efficient.
Very high recommended.

Beautyforalle
Norway
7 months using the app
October 26, 2023

I havent gotten any products yet but Maria is my best friend helping me with everything! She is 5 stars

Shlumpy Paws
United States
7 months using the app
August 9, 2023

Sveta is a grateful person and helps you where she can! much appreciate thanks. She helped me with my packaging.

MASCONI
Germany
7 months using the app
November 29, 2020

This app distinguished in presenting the price of the product and shipping very good and fast shipping , and is more distinguished that each customer has a distinguished agent and my professional agent his name is Jack Lu.

BaseusMarket
United Kingdom
7 months using the app
CJDropshipping replied November 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 6, 2020

The agent support you is very good and help you to correct your problemes etc. ! wow fast ! thank's for all !

Do The Fitness
Canada
7 months using the app
CJDropshipping replied October 7, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 30, 2021

Great experience so far. I am really satisfied with my agent Jinji Gao and only hope for the best in the future. Thanks

Geothik
Germany
7 months using the app
CJDropshipping replied October 31, 2021

Thank you for your feedback! Your approval is our motivation.

September 9, 2023

Very Responsive & Helpful Support Team especially Mr. Loker Wang.

Toy Terminal Inc.
India
7 months using the app
Edited March 18, 2023

I had some questions about an order and Alina Liu answered them in a matter of minutes in an extremly nice and polite way. Definitely recommended!

RageFlame
Germany
7 months using the app
February 9, 2021

5 star for CJ, especially for my agent Vivian Lin she was super helpful, help me fix every problem, and answer all of my questions, I was so grateful.

Zipper Finger
Malaysia
7 months using the app
CJDropshipping replied February 9, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!