Reviews (9,696)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

November 21, 2022

Great support and functionality. My support person Bianca has been great and helped me a lot with any issues or queries in a timely manner.

Jiffi Baby’s
Australia
7 months using the app
Edited March 31, 2023

I highly recommend this app. The best customer service ever. Fast and helpful that's how it supposed to be. I had a pleasure contacting Fiona. Again highly recommend.

Boteca
Switzerland
7 months using the app
November 9, 2023

Have to thank Saturn for a good service and help with new orders :)

Z-Brando Merch™
Sweden
7 months using the app
July 26, 2023

I am very satisfied with the work and the products of CJdropshipping Especially with the very friendly and helpful colleague CHERRY XU she is always available and helps me with all my questions! she is very open and helpful and always asks if everything is okay.

aerwave.de
Germany
7 months using the app
February 2, 2023

Ayden has been really helpful getting me started on my drop shipping journey. Responds fast and gives good feedback and suggestions. Thank you again Ayden!

Macel Store
United States
7 months using the app
November 1, 2023

My first contact with the platform was at a higher level! I'm already having guidance with an account manager. Thank you Mr Lin and CJ Dropshipping!

SANTARELLA
United States
7 months using the app
August 16, 2023

We are pleased to provide a review for Leila Zhuang's exceptional assistance. Her responses were not only swift but also comprehensive, addressing all our queries effectively. Her efficiency and dedication in providing the answers we needed were truly commendable.

EprimeBay.com
Australia
7 months using the app
July 14, 2021

The CJ app takes away a lot of manual tasks. You can link your store and orders will sync from your store with tracking links updating automatically so that your customers get updated. Having a dedicated agent is really useful as they can help with any queries you have. I've found the agents to be really helpful. My agent is Tiffany.

Lexi Locket
United Kingdom
7 months using the app
CJDropshipping replied July 14, 2021

Thank you for your feedback! Your approval is our motivation.

Edited April 26, 2024

CJ is awesome. And really good customer service!
Cathy helped me in an awesome and professional way!

TITTUT STRUMPAN
Sweden
7 months using the app
July 15, 2023

Was actually surprised how quickly I was contacted by an agent, Lydia , who informed me she'll be taking care of my account, and I must say, the response time was great, as was attention to every question I had to ask them. Really appreciate any help I can find with this platform, but having some one who actually looking to help you is just awesome. Great platform and service. Thank you, Lydia .

Inam khan
Canada
7 months using the app