Reviews (9,629)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

March 30, 2023

Box Chen was very quick, knowledgeable, and helpful! He helped answer my questions with photo descriptions and guided me through the process very efficiently.

Modernluxehome
United States
5 months using the app
March 11, 2023

Fast and excellent customer service! I had an issue with a listing and got assistance from Jesse who was fast in responding and super helpful.

Kiddiez Ville
Poland
5 months using the app
November 7, 2023

Harris has been of great help,still assists to the best of abilities, I look forward to a great journey.

Hatton
South Africa
5 months using the app
January 26, 2023

Box Chen is very helpful in starting up my process and improving it with tips and tricks because I am brand new to this type of business

Kev's place
United States
5 months using the app
Edited June 28, 2021

Excellent customer service from my agent June Chen, she always answers all my questions on time in a efficient manner. She is very nice and friendly and also very supportive to improve my business. She understands all my inquiries and solves them promptly each time. I highly recommend CJ because of the excellent service, their 24/7 support is amazing and the variety of products really suits my business needs ^^

Nashimbi
New Zealand
5 months using the app
CJDropshipping replied May 31, 2021

Thank you for your feedback! Your approval is our motivation.

July 4, 2022

Recommend for beginners, very friendly working and fast repliers. I like Tinkle Chen, one of the staff working in Cj, very friendly, very nice

Lei Jewelry
United States
5 months using the app
Edited April 8, 2023

My privat Agent Murphy is given me a very good service he is responding very fast and solve my problems very fast

Mein Shop
Germany
5 months using the app
November 3, 2021

Cheria was very helpful with answering specific questions about a product. I appreciate CJ's quick help and good customer service.

Toysnado
United States
5 months using the app
CJDropshipping replied November 3, 2021

Thank you for your feedback! Your approval is our motivation.

December 27, 2021

Great customer service and a quick response to all my questions They treat them very quickly and wonderfully, I like them very much

MatjarEcho
Saudi Arabia
5 months using the app
CJDropshipping replied December 27, 2021

Thank you for your feedback! Your approval is our motivation.

Edited December 20, 2022

pretty good agent helped me through sourcing and technical issues , will use cj again highly recommended
thank you sveta

WOOLLIES
United Kingdom
5 months using the app