Reviews (9,628)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

Edited October 15, 2021

I am learning the process of this platform, I find it intuitive, although it could improve, but it has also been made easy with the help of my agent, Nikki Zhang, she is very willing to answer questions and resolve doubts as I select the products. ..Excellent attention !!

B’raato_Chile.Online
Chile
7 months using the app
CJDropshipping replied October 18, 2021

Thank you for your feedback! your approval is our motivation.

January 28, 2020

CJ Dropshipping is great. My agent Sveta is always available, and very helpful!

I hope to do business with CJ long term

SmartChoice Living
United Kingdom
7 months using the app
February 9, 2023

Very helpful and practical, with Fionnula's service i could have the answer that i was seeking in the fastest way possible.

sieraluna
United Kingdom
7 months using the app
July 28, 2020

I want to thank Zoey, she's a reliable person to work with. She's always available and she is the key to success for any ecommerce store ;) 100% recommended.

Evidence.
France
7 months using the app
CJDropshipping replied July 28, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 19, 2020

Good Customer service, you have a direct chat with the agent. If any problem with your order the staff can help you out and tell you what to do. I was helped by William Wei, thank you very much for helping.

8 Niches
Belgium
7 months using the app
CJDropshipping replied December 20, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 20, 2020

Good service and also realy fast response, I needed some forms that needed to be signed and they where on it the second i asked them. really Great

Bandiro.nl
Netherlands
7 months using the app
CJDropshipping replied September 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 26, 2023

Great agents, quick response and helpful answers. my agent Billy Shi doing good job, thank you!

LunaLoom
Israel
7 months using the app
June 30, 2022

Wirklich super. Man erhält super schnelle Hilfe egal bei welchem Problem. Ich habe ein paar Produkte beim Sourcing gehabt und dort einige Rückfragen. Cheria hat mir heute sehr schnell und hervorragend geholfen.

WOMIA
Germany
7 months using the app
November 25, 2020

Realy good app for Dopshipping. The agents are very professional. I like the products. The delivery is realy fast also =)

ArtikelTrend
Germany
7 months using the app
CJDropshipping replied November 25, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 1, 2023

Asked Bruce Lin for help with my shopify store and he was very helpful. Communication and reply rate was really good. I recommend this app.

DISTNCT
United States
7 months using the app