Reviews (9,631)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

April 13, 2021

They have pretty good support they try to help you out sometimes even more than one person and do their best to help you out! I recommend

Vermigon
Greece
7 months using the app
CJDropshipping replied April 13, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

September 24, 2020

This app has been great since I downloaded it. At first I was a bit skeptical but there customer service team is amazing. They also have fast and reliable shipping methods. And my agent Irene has been such great help finding suppliers and dealing with customer complaints! I would recommend this app.

Magic Market Co.
Canada
7 months using the app
CJDropshipping replied September 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 12, 2024

The app is great and yanky have been really providing me with excellent service

Tech Cabin
United Kingdom
7 months using the app
June 30, 2023

Luna has been very helpfull with some order problems ive had. Good customer service from her. Thank you

Petitfoo™
Australia
7 months using the app
October 23, 2023

I had a great experience with the app and with Doria from as my customer service agent. She was really professional, answered immediately my questions, and was super friendly.I deffinitely recommend the app too.

Homelizio
Greece
7 months using the app
Edited March 20, 2024

CJ Dropshipping was an amazing choice for my first start up. They are so easy to manage and very friendly workers. Joean Gu has been the best agent I can imagine. Any time I have any issue he always gets it resolved, he also is great at negotiating pricing with manufacturers, and always answers as efficiently as possible. If you are just starting out and don't know what company to work with I always recommend CJ Dropshipping, and if you are lucky enough you will get Joean Gu as an agent.

EcoFlex™
United States
7 months using the app
October 31, 2023

I want to give Sulee Li a 5-star rating for her exceptional professionalism and dedication at CJDropshipping. Sulee's prompt responses and attention to detail have made my experience smooth and efficient. Her expertise and commitment to resolving any issues have been outstanding. I highly recommend Sulee Li for her professional and knowledgeable service.

My Store
Canada
7 months using the app
September 1, 2020

I use this to source for products from sites other than Aliexpress. I'd like to thank Hedy for being so prompt and helpful. Great job!

SEVENDAZ
Singapore
7 months using the app
CJDropshipping replied September 2, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

November 2, 2023

Honestly, this application is an excellent asset for those just starting out in e-commerce. It's reassuring to have one or more agents to turn to in case of problems. On top of that, they're very friendly (especially Niky). I'm very satisfied and I can't wait to see how it turns out in the future.

Shinysweep
France
7 months using the app
Edited March 8, 2023

I got a very informative conversation with Ben, he gave me useful information.
Very fast and precise answers, CJ support is really on a high level.

njmaydan
Serbia
7 months using the app