Reviews (9,696)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

May 20, 2023

Ken, was very kind and helpful. He was able to give me quick and precise answers.
Thank you Ken.

DalmazzoLab
United Kingdom
7 months using the app
Edited March 12, 2024

I recently had the pleasure of experiencing customer service that went above and beyond my expectations, thanks to Arlene at CJ. From the moment I reached out, Arlene demonstrated professionalism, empathy, and a genuine desire to help.

Your hard work and commitment to customer satisfaction are truly commendable.

It's the second time I come back to review this app because it's very important for other users. Today Bin Han helped me until the end with a difficult task and made my procedure easy. I want personally to thank Bin Han for his kindness and expertise.

Chrysaw
Greece
6 months using the app
July 26, 2023

CJDropshipping is the best! If you have any questions they are always there for you, plus they have fast shipping so your customers can get their products on time.

YOURSTYLESITE
United States
7 months using the app
Edited August 6, 2023

Very quick and reliable customer service from the agent Mary Li. Generally is quite efficient and responsive 5/5

shopping home
United States
7 months using the app
May 7, 2023

Excellent Service, très professionnel, il a été en mesure de corriger une commande rapidement ou il y avait un problème. je donne 5 étoiles à cucheng

Aubaines Québec
Canada
7 months using the app
June 18, 2023

Hey!

Been just beginning to use CJ and I'm impressed by the agents and platform. Really useful platform and agent Fionnula did an amazing job teaching me about some basics!

LavaLux
Estonia
7 months using the app
March 23, 2023

Foy Sheby was assigned to me as my agent and she's being a joy to work with. I'm impressed with her level of expertise and how fast she responds to my questions with useful solutions

In general, I am satisfied with my experience so far and I highly recommend their services to anyone looking for a reliable and efficient dropshipping partner. Thank you to the team.

Gadget Depot
Canada
7 months using the app
February 14, 2023

Particular thanks to Sveta for all his help today

I have had no issues with CJ, have used the customer service chat on a couple of occasions and found the staff and the app to be of an excellent standard.

Would gladly recommend.

KounaPomsky
Canada
6 months using the app
March 25, 2021

I use this app for 4 month now and I'm very happy with it. Easy Connection between my shop and CJ. Nice overview. The agents are very good and I wanna thank Crystal Feng for helping me with all my problem. 5 stars rating for her!

SJshops
Germany
6 months using the app
CJDropshipping replied March 25, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

January 10, 2024

My Agent Marian Chen from CJ has been great, she had always gone beyond her calling even when she was sick. I truly want to thank CJ for being reachable 24/7. It's truly appreciated

Paneo
United Kingdom
6 months using the app